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  1. WORKTERRA
  2. WT-11215

HiTrust - Change Request - Jennifer L, Debbie and Jackie account to be have access

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Support Task Type:
      Access Request
    • Reported by:
      Support
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Shared access to WT
      Jennifer L, Debbie and Jackie account access should be able to perform all user management without sa

        Attachments

          Activity

          samir Samir created issue -
          samir Samir made changes -
          Field Original Value New Value
          Summary HiTrust - Change Request - Debbie and Jackie account to be have access HiTrust - Change Request - Jennifer L, Debbie and Jackie account to be have access
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - any updates on this? My login is fine as I'll continue to use SA but Debbie and Jackie need their "own" SA login.

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - any updates on this? My login is fine as I'll continue to use SA but Debbie and Jackie need their "own" SA login.
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Jennifer Leugers,

          We have discussed this internally today. We are still finding solution on this. we will update you soon on this.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Jennifer Leugers , We have discussed this internally today. We are still finding solution on this. we will update you soon on this.
          Hide
          jennifer.leugers Jennifer Leugers added a comment -

          Hi all - please advise on this. Thanks!

          Show
          jennifer.leugers Jennifer Leugers added a comment - Hi all - please advise on this. Thanks!
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Jennifer Leugers,

          I am working in PST hrs for this week. We will discuss this in next week with Samir and will update you

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Jennifer Leugers , I am working in PST hrs for this week. We will discuss this in next week with Samir and will update you
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Samir,

          Can you please discuss this will Jennifer and let us know action items for us?

          CC: Satya

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Samir , Can you please discuss this will Jennifer and let us know action items for us? CC: Satya
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Samir [ samir ]
          mandark Mandar Kulkarni (Inactive) made changes -
          Support Task Type Query Resolution [ 11205 ] Access Request [ 13900 ]
          Hide
          abhay.patil Abhay Patil (Inactive) added a comment -

          Jennifer Leugers, Jackie Sivigny Debbie Kulling - is this still an issue?
          Samir - is this something more complicated than giving "sa" kind of permissions to these individual accounts? This has been open for more than 3 months now hence asking.
          CC Jennifer Reed

          Show
          abhay.patil Abhay Patil (Inactive) added a comment - Jennifer Leugers , Jackie Sivigny Debbie Kulling - is this still an issue? Samir - is this something more complicated than giving "sa" kind of permissions to these individual accounts? This has been open for more than 3 months now hence asking. CC Jennifer Reed
          Hide
          samir Samir added a comment -

          We are developing a new page which will enable Partner login to give access for companies and reset password for other partner and brokers. This feature will be applied through a new policy which will be nearly equivalent to "sa". Once we have this page "sa" role will no longer be shared.

          This page is in development in new UI NF-5487. Plan is to release this along with new UI release

          Show
          samir Samir added a comment - We are developing a new page which will enable Partner login to give access for companies and reset password for other partner and brokers. This feature will be applied through a new policy which will be nearly equivalent to "sa". Once we have this page "sa" role will no longer be shared. This page is in development in new UI NF-5487. Plan is to release this along with new UI release
          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 08/Feb/18 04:14 PM
          • Time Spent:
            8h
             

            Hi Trust documentation

          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 09/Feb/18 04:14 PM
          • Time Spent:
            8h
             

            Hi Trust documentation

          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 12/Feb/18 04:11 PM
          • Time Spent:
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            Hi Trust documentation

          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 13/Feb/18 04:12 PM
          • Time Spent:
            8h
             

            Hi Trust documentation

          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 15/Feb/18 04:12 AM
          • Time Spent:
            8h
             

            Hi Trust documentation

          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 15/Feb/18 04:12 PM
          • Time Spent:
            8h
             

            Hi Trust documentation

          abhay.patil Abhay Patil (Inactive) made changes -
          Link This issue is duplicated by NF-5487 [ NF-5487 ]
          Hide
          abhay.patil Abhay Patil (Inactive) added a comment -

          This request will be handled via a new feature NF-5487 as mentioned by Samir. Hence marking this resolved with resolution = duplicate.
          CC Prashant Samal

          Show
          abhay.patil Abhay Patil (Inactive) added a comment - This request will be handled via a new feature NF-5487 as mentioned by Samir. Hence marking this resolved with resolution = duplicate. CC Prashant Samal
          abhay.patil Abhay Patil (Inactive) made changes -
          Resolution Duplicate [ 3 ]
          Status Open [ 1 ] Resolved [ 5 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 8h [ 28800 ]
          Worklog Id 104853 [ 104853 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
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          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
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          Worklog Id 104855 [ 104855 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Time Spent 24h [ 86400 ] 32h [ 115200 ]
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          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
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          Worklog Id 104857 [ 104857 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
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          Worklog Id 104858 [ 104858 ]
          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 16/Feb/18 05:32 PM
          • Time Spent:
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            changes in doc as per feedback
            clear screen clear desk doc creation

          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Time Spent 48h [ 172800 ] 56h [ 201600 ]
          Worklog Id 105150 [ 105150 ]
          Prajakta.belhe Prajakta Belhe (Inactive) logged work - 19/Feb/18 09:26 AM
          • Time Spent:
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            <No comment>
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Time Spent 56h [ 201600 ] 61h [ 219600 ]
          Worklog Id 105599 [ 105599 ]
          Transition Time In Source Status Execution Times
          Abhay Patil (Inactive) made transition -
          Open Resolved
          147d 6h 24m 1

            People

            Assignee:
            samir Samir
            Reporter:
            samir Samir
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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                Logged:
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