-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Medium
-
Resolution:
Cancelled
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Access Request
-
-
-
-
Module:
Platform
- Security
-
Hello,
The attached list is Admin users that require access to Groendyke for call center. Per Jen Leugers we would like to know if their set up can be created as a partner user that is set with the same rights / abilities as the admin so they can view the EE record and assist them with questions and their enrollment process.
This is to be a set up similar to Lily Transport and these are the same users as Lily.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"1e9a9a97-142d-4846-89a7-647f442a9362","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1048.8999996185303,"redirectCount":0,"resourceLoadedEnd":1306.5999999046326,"resourceLoadedStart":115.89999961853027,"resourceTiming":[{"duration":527.9000000953674,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":115.89999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":115.89999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":643.7999997138977,"responseStart":0,"secureConnectionStart":0},{"duration":527.6999998092651,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":116.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":116.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":643.8999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":527.8000001907349,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":116.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":116.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":644,"responseStart":0,"secureConnectionStart":0},{"duration":527.8000001907349,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":116.2999997138977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":116.2999997138977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":644.0999999046326,"responseStart":0,"secureConnectionStart":0},{"duration":527.8000001907349,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":116.39999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":116.39999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":644.1999998092651,"responseStart":0,"secureConnectionStart":0},{"duration":536.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":116.5,"connectEnd":116.5,"connectStart":116.5,"domainLookupEnd":116.5,"domainLookupStart":116.5,"fetchStart":116.5,"redirectEnd":0,"redirectStart":0,"requestStart":116.5,"responseEnd":653,"responseStart":653,"secureConnectionStart":116.5},{"duration":555.4000000953674,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":116.59999990463257,"connectEnd":116.59999990463257,"connectStart":116.59999990463257,"domainLookupEnd":116.59999990463257,"domainLookupStart":116.59999990463257,"fetchStart":116.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":116.59999990463257,"responseEnd":672,"responseStart":672,"secureConnectionStart":116.59999990463257},{"duration":558.1999998092651,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":116.69999980926514,"connectEnd":116.69999980926514,"connectStart":116.69999980926514,"domainLookupEnd":116.69999980926514,"domainLookupStart":116.69999980926514,"fetchStart":116.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":116.69999980926514,"responseEnd":674.8999996185303,"responseStart":674.8999996185303,"secureConnectionStart":116.69999980926514},{"duration":558.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":116.89999961853027,"connectEnd":116.89999961853027,"connectStart":116.89999961853027,"domainLookupEnd":116.89999961853027,"domainLookupStart":116.89999961853027,"fetchStart":116.89999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":116.89999961853027,"responseEnd":675.3999996185303,"responseStart":675.3999996185303,"secureConnectionStart":116.89999961853027},{"duration":558.8999996185303,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":117,"connectEnd":117,"connectStart":117,"domainLookupEnd":117,"domainLookupStart":117,"fetchStart":117,"redirectEnd":0,"redirectStart":0,"requestStart":117,"responseEnd":675.8999996185303,"responseStart":675.8999996185303,"secureConnectionStart":117},{"duration":559.0999999046326,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":117.09999990463257,"connectEnd":117.09999990463257,"connectStart":117.09999990463257,"domainLookupEnd":117.09999990463257,"domainLookupStart":117.09999990463257,"fetchStart":117.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":117.09999990463257,"responseEnd":676.1999998092651,"responseStart":676.1999998092651,"secureConnectionStart":117.09999990463257},{"duration":559.3000001907349,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":117.19999980926514,"connectEnd":117.19999980926514,"connectStart":117.19999980926514,"domainLookupEnd":117.19999980926514,"domainLookupStart":117.19999980926514,"fetchStart":117.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":117.19999980926514,"responseEnd":676.5,"responseStart":676.5,"secureConnectionStart":117.19999980926514},{"duration":560.2000002861023,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":117.2999997138977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":117.2999997138977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":677.5,"responseStart":0,"secureConnectionStart":0},{"duration":559.6000003814697,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":117.39999961853027,"connectEnd":117.39999961853027,"connectStart":117.39999961853027,"domainLookupEnd":117.39999961853027,"domainLookupStart":117.39999961853027,"fetchStart":117.39999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":117.39999961853027,"responseEnd":677,"responseStart":676.8999996185303,"secureConnectionStart":117.39999961853027},{"duration":560.1999998092651,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":117.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":117.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":677.6999998092651,"responseStart":0,"secureConnectionStart":0},{"duration":560,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":117.59999990463257,"connectEnd":117.59999990463257,"connectStart":117.59999990463257,"domainLookupEnd":117.59999990463257,"domainLookupStart":117.59999990463257,"fetchStart":117.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":117.59999990463257,"responseEnd":677.5999999046326,"responseStart":677.5999999046326,"secureConnectionStart":117.59999990463257}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":12,"responseStart":110,"responseEnd":111,"domLoading":113,"domInteractive":1346,"domContentLoadedEventStart":1346,"domContentLoadedEventEnd":1400,"domComplete":2254,"loadEventStart":2255,"loadEventEnd":2257,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"f12701dc6aa962","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":13,"dbConnsTimeInMs":15,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
I have given access to all users mentioned in file. These all are created as company admin so should be same as other company admin