WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11463

Groendyke - Admin User

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Support Task Type:
      Access Request
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Groendyke
    • Module:
      Platform - Security
    • Severity:
      Simple

      Description

      Hello,
      The attached list is Admin users that require access to Groendyke for call center. Per Jen Leugers we would like to know if their set up can be created as a partner user that is set with the same rights / abilities as the admin so they can view the EE record and assist them with questions and their enrollment process.

      This is to be a set up similar to Lily Transport and these are the same users as Lily.

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          darryn.carter darryn.carter created issue -
          darryn.carter darryn.carter made changes -
          Field Original Value New Value
          Attachment Groendyke_SISCO Admin Users.xlsx [ 63623 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Component/s Platform [ 10006 ]
          Module Parent values: BenAdmin(10100) Parent values: Platform(10106)Level 1 values: Security(10115)
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 83455 [ 83455 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] darryn.carter [ darryn.carter ]
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          darryn.carter darryn.carter made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          darryn.carter darryn.carter made changes -
          Resolution Done [ 10000 ]
          Status Closed [ 6 ] Reopened [ 4 ]
          darryn.carter darryn.carter made changes -
          Assignee darryn.carter [ darryn.carter ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] darryn.carter [ darryn.carter ]
          Resolution System Behaviour [ 10100 ]
          Status Reopened [ 4 ] Resolved [ 5 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Time Spent 1h [ 3600 ] 1.5h [ 5400 ]
          Worklog Id 85994 [ 85994 ]
          darryn.carter darryn.carter made changes -
          Resolution System Behaviour [ 10100 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          darryn.carter darryn.carter made changes -
          Assignee darryn.carter [ darryn.carter ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Attachment WT-11463 - Access rights to users of multiple companies.xls [ 65995 ]
          darryn.carter darryn.carter made changes -
          Attachment Groendyke_SISCO Admin Users (1).xlsx [ 66047 ]
          darryn.carter darryn.carter made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Prasad Pise [ prasadp ]
          darryn.carter darryn.carter made changes -
          Assignee Prasad Pise [ prasadp ] Prasad Patil [ prasad.patil ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Prasad Patil [ prasad.patil ] Satya [ ID10004 ]
          kristi.smith Kristi Smith (Inactive) made changes -
          Attachment screenshot-1.png [ 66183 ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Time Spent 1.5h [ 5400 ] 2.5h [ 9000 ]
          Worklog Id 87816 [ 87816 ]
          satyap Satya made changes -
          Status Reopened [ 4 ] In Progress [ 3 ]
          satyap Satya made changes -
          Assignee Satya [ ID10004 ] darryn.carter [ darryn.carter ]
          Resolution Won't Do [ 10001 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]

            People

            Assignee:
            darryn.carter darryn.carter
            Reporter:
            darryn.carter darryn.carter
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 2.5h
                2.5h