Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Support Task Type:
      Access Request
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Groendyke
    • Module:
      Platform - Security
    • Severity:
      Simple

      Description

      Hello,
      The attached list is Admin users that require access to Groendyke for call center. Per Jen Leugers we would like to know if their set up can be created as a partner user that is set with the same rights / abilities as the admin so they can view the EE record and assist them with questions and their enrollment process.

      This is to be a set up similar to Lily Transport and these are the same users as Lily.

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Jaideep Vinchurkar (Inactive) made transition -
          Open Resolved
          2h 46m 1
          darryn.carter made transition -
          Resolved Closed
          1h 5m 1
          darryn.carter made transition -
          Closed Reopen
          15d 9m 1
          Jaideep Vinchurkar (Inactive) made transition -
          Reopen Resolved
          3d 10h 10m 1
          darryn.carter made transition -
          Resolved Reopen
          1d 11h 36m 1
          Satya made transition -
          Reopen In Progress
          4d 23h 43m 1
          Satya made transition -
          In Progress Resolved
          7m 29s 1

            People

            Assignee:
            darryn.carter darryn.carter
            Reporter:
            darryn.carter darryn.carter
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              Dates

              Created:
              Updated:
              Resolved:

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