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  1. WORKTERRA
  2. WT-11599

SSO>TexasLife>Error is displaying when employee redirected to WorkTerra after completing enrollment in TexasLife when URL contains www

    Details

    • Type: Bug
    • Status: In Development
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - SSO
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - On Hold
    • Issue Importance:
      Q2
    • Browser:
      IE 11

      Description

      Env - Stage
      Company under test - Symphony for HSPL

      1] Login as a employee to the application whose payroll schedule is Semi-Monthly
      2] While traversing OE flow, click on "Enroll" button for TexasLife plan, employee get redirected to "TexasLife SSO" window.
      3] Complete enrollment in TexasLife.

      Actual Result:
      Attached error is displaying when employee redirects to WorkTerra, hence no enrollment data get reflect in WorkTerra.
      Expected Result:
      Error should not be display display.
      Refer below screenshot for more details.

      Cc: Santosh Balid, Jaideep Vinchurkar, Prasad Pise

        Attachments

          Activity

          kunal.kedari Kunal Kedari (Inactive) created issue -
          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Field Original Value New Value
          Status Open [ 1 ] In Development [ 10007 ]
          aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 17/Oct/17 01:57 PM
          • Time Spent:
            3h
             

            Analysis
            Client Communcation

          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 3h [ 10800 ]
          Worklog Id 85468 [ 85468 ]
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Company All Clients/Multiple Clients [ 18434 ]
          Production Due Date 21/Oct/2017
          Stage Due Date 21/Oct/17 [ 2017-10-21 ]
          Original Estimate 0h [ 0 ]
          Hide
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Can you please check this now.

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Can you please check this now.
          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Kunal Kedari [ kunal.kedari ]
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Hi Aditya Vishwakarma,

          We have verified it again on Production below are our observations:

          Error with below URL
          https://www.workterra.net/Platform/Login/Login

          Working fine with below URL
          https://workterra.net/Platform/Login/Login

          Please let us know your though on this.

          Cc: Santosh Balid, Jaideep Vinchurkar, Prasad Pise

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Aditya Vishwakarma , We have verified it again on Production below are our observations: Error with below URL https://www.workterra.net/Platform/Login/Login Working fine with below URL https://workterra.net/Platform/Login/Login Please let us know your though on this. Cc: Santosh Balid , Jaideep Vinchurkar , Prasad Pise
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Assignee Kunal Kedari [ kunal.kedari ] Aditya Vishwakarma [ aditya.vishwakarma ]
          Hide
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Hello Kunal Kedari

          This https://www.workterra.net/Platform/Login/Login was the request for company Charles only.

          https://workterra.net/Platform/Login/Login is for all company.

          So currently please use only url https://workterra.net/Platform/Login/Login

          Thanks

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Kunal Kedari This https://www.workterra.net/Platform/Login/Login was the request for company Charles only. https://workterra.net/Platform/Login/Login is for all company. So currently please use only url https://workterra.net/Platform/Login/Login Thanks
          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Kunal Kedari [ kunal.kedari ]
          kunal.kedari Kunal Kedari (Inactive) logged work - 24/Oct/17 05:00 PM
          • Time Spent:
            0.5h
             

            Fix verification on Local

          kunal.kedari Kunal Kedari (Inactive) made changes -
          Time Spent 3h [ 10800 ] 3.5h [ 12600 ]
          Worklog Id 87223 [ 87223 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Labels Enrollment_Integration
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          Hi Aditya Vishwakarma,

          Please let us know if we have any updates on this, are we going to support - https://www.workterra.net/Platform/Login
          otherwise we will close the issue.

          Cc: Jaideep Vinchurkar, Prasad Pise

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Aditya Vishwakarma , Please let us know if we have any updates on this, are we going to support - https://www.workterra.net/Platform/Login otherwise we will close the issue. Cc: Jaideep Vinchurkar , Prasad Pise
          Hide
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

          Hello Kunal Kedari

          Currently we don't have request to support this URL.
          We will do if any client request this.

          Thanks

          Show
          aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Kunal Kedari Currently we don't have request to support this URL. We will do if any client request this. Thanks
          Hide
          kunal.kedari Kunal Kedari (Inactive) added a comment -

          We are marking this ticket as "On Hold" as need to discuss with client about supporting the URL with www -
          https://www.workterra.net/Platform/Login/Login

          Show
          kunal.kedari Kunal Kedari (Inactive) added a comment - We are marking this ticket as "On Hold" as need to discuss with client about supporting the URL with www - https://www.workterra.net/Platform/Login/Login
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Summary SSO>TexasLife>Error is displaying when employee is redirecting to WorkTerra after completing enrollment in TexasLife SSO>TexasLife>Error is displaying when employee redirected to WorkTerra after completing enrollment in TexasLife when URL contains www
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
          kunal.kedari Kunal Kedari (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Reopen in Local [ 10018 ] In Development [ 10007 ]
          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Assignee Kunal Kedari [ kunal.kedari ] Aditya Vishwakarma [ aditya.vishwakarma ]
          aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
          Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Santosh Balid [ santosh.balid ]
          Hide
          santosh.balid Santosh Balid (Inactive) added a comment -

          Gaurav Sodani : Could you please plan this in future sprint, so that we can take it ahead.

          Regards,
          Santosh

          Cc: Jaideep Vinchurkar

          Show
          santosh.balid Santosh Balid (Inactive) added a comment - Gaurav Sodani : Could you please plan this in future sprint, so that we can take it ahead. Regards, Santosh Cc: Jaideep Vinchurkar
          santosh.balid Santosh Balid (Inactive) made changes -
          Assignee Santosh Balid [ santosh.balid ] Vijayendra Shinde [ ID10506 ]
          Transition Time In Source Status Execution Times
          Aditya Vishwakarma (Inactive) made transition -
          Open In Development
          3d 23h 15m 1
          Kunal Kedari (Inactive) made transition -
          In Development In LB Testing
          16d 1h 55m 1
          Rakesh Roy (Inactive) made transition -
          In LB Testing Reopen in Local
          4d 18h 25m 1
          Rakesh Roy (Inactive) made transition -
          Reopen in Local In Development
          3s 1

            People

            Assignee:
            vijayendra Vijayendra Shinde (Inactive)
            Reporter:
            kunal.kedari Kunal Kedari (Inactive)
            Developer:
            Aditya Vishwakarma (Inactive)
            QA:
            Kunal Kedari (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 3.5h
                3.5h