WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11622

Import -> On Saving Notes system throws Server Error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Import
    • Reported by:
      Harbinger

      Description

      Company - Austin for hspl
      1)Login with partner
      2)Select company
      3)Import/Export template management -> Created new template
      4)Traverse all the page
      5)Go to Notes Page -> Click on finish
      6)System throws server error

        Attachments

          Activity

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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          ErrorID : 0
          ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ImportExportSettings.Save->ImportExportSettings.UpdateImportExportSettingsNotes
          ErrorMessage: Index was outside the bounds of the array.
          StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
          at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput)
          TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)

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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ImportExportSettings.Save->ImportExportSettings.UpdateImportExportSettingsNotes ErrorMessage: Index was outside the bounds of the array. StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput) TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          cc : Rakesh Roy Prasad Pise

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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - cc : Rakesh Roy Prasad Pise
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          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Jayshree Nagpure,

          We have checked this on pre-production and production. This issue is not exists.

          Please check.

          Thanks,
          Ganesh

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          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Jayshree Nagpure , We have checked this on pre-production and production. This issue is not exists. Please check. Thanks, Ganesh
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

          Hi Ganesh Sadawarte,

          Verified this issue on Production
          Company - JE dunn for hspl, Elite staffing for hspl
          Verified for newly created template and existing template
          Currently we are not able to reproduce this issue.
          Hence closing this ticket.
          If we will encountered with same issue in future, will re-open this issue

          Thanks,
          Jayshree

          cc - Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande

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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Ganesh Sadawarte , Verified this issue on Production Company - JE dunn for hspl, Elite staffing for hspl Verified for newly created template and existing template Currently we are not able to reproduce this issue. Hence closing this ticket. If we will encountered with same issue in future, will re-open this issue Thanks, Jayshree cc - Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande

            People

            Assignee:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
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            Watchers:
            2 Start watching this issue

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              Updated:
              Resolved:

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