WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11622

Import -> On Saving Notes system throws Server Error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Import
    • Reported by:
      Harbinger

      Description

      Company - Austin for hspl
      1)Login with partner
      2)Select company
      3)Import/Export template management -> Created new template
      4)Traverse all the page
      5)Go to Notes Page -> Click on finish
      6)System throws server error

        Attachments

          Activity

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          jayshree.nagpure Jayshree Nagpure (Inactive) created issue -
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Field Original Value New Value
          Summary Import -> On Saving notes system throws Server Error Import -> On Saving Notes system throws Server Error
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          ErrorID : 0
          ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ImportExportSettings.Save->ImportExportSettings.UpdateImportExportSettingsNotes
          ErrorMessage: Index was outside the bounds of the array.
          StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
          at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput)
          TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ImportExportSettings.Save->ImportExportSettings.UpdateImportExportSettingsNotes ErrorMessage: Index was outside the bounds of the array. StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput) TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Attachment Error.jpg [ 64580 ]
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          cc : Rakesh Roy Prasad Pise

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - cc : Rakesh Roy Prasad Pise
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Assignee Satya [ ID10004 ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Sprint WT Sprint 40 - Bugs [ 94 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Suraj Sokasane [ suraj.sokasane ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Sprint WT Sprint 40 - Bugs [ 94 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Labels Manual_import
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
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          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Jayshree Nagpure,

          We have checked this on pre-production and production. This issue is not exists.

          Please check.

          Thanks,
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Jayshree Nagpure , We have checked this on pre-production and production. This issue is not exists. Please check. Thanks, Ganesh
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Suraj Sokasane [ suraj.sokasane ] Jayshree Nagpure [ jayshree.nagpure ]
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

          Hi Ganesh Sadawarte,

          Verified this issue on Production
          Company - JE dunn for hspl, Elite staffing for hspl
          Verified for newly created template and existing template
          Currently we are not able to reproduce this issue.
          Hence closing this ticket.
          If we will encountered with same issue in future, will re-open this issue

          Thanks,
          Jayshree

          cc - Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Ganesh Sadawarte , Verified this issue on Production Company - JE dunn for hspl, Elite staffing for hspl Verified for newly created template and existing template Currently we are not able to reproduce this issue. Hence closing this ticket. If we will encountered with same issue in future, will re-open this issue Thanks, Jayshree cc - Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Resolution Cannot Reproduce [ 5 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 21/Mar/18 05:54 AM
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            Issue verification on Production

          jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 109148 [ 109148 ]
          Transition Time In Source Status Execution Times
          Ganesh Sadawarte (Inactive) made transition -
          Open In Development
          		149d 27m 1
          Jayshree Nagpure (Inactive) made transition -
          In Development In LB Testing
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          Jayshree Nagpure (Inactive) made transition -
          In LB Testing Stage Testing
          		3s 1
          Jayshree Nagpure (Inactive) made transition -
          Stage Testing In Production Testing
          		3s 1
          Jayshree Nagpure (Inactive) made transition -
          In Production Testing Production Complete
          		14s 1
          Jayshree Nagpure (Inactive) made transition -
          Production Complete Closed
          		4s 1

            People

            Assignee:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Reporter:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

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              Updated:
              Resolved:

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