WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11698

EE Access to Prime Health after transfer

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Support Task Type:
      Access Request
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Prime Healthcare
    • Module:
      Platform - Security
    • Severity:
      Simple

      Description

      Hello Dev Team

      EE name: Genalin Dumale
      ER name: Prime Healthcare, then EHMC, now Prime Healthcare (again)
      Employee reset in Prime Healthcare to Facility *_zDelete EHMC _*when the EHMC site was spun out from the Prime Healthcare site. Employee has now terminated EHMC and is working at Sherman Oaks (which is under the Prime Healthcare site) and needs to enroll in benefits. Please allow employee access to the Prime Healthcare site.

        Attachments

          Activity

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          darryn.carter darryn.carter created issue -
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Component/s Platform [ 10006 ]
          Developer Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Module Parent values: BenAdmin(10100) Parent values: Platform(10106)Level 1 values: Security(10115)
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          Permalink
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 23/Oct/17 12:54 PM
          • Time Spent:
            0.5h
             
            <No comment>
          Hide
          Permalink
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi darryn.carter,

          I have re-activated user of Genalin Dumale in prime health care. Username will be SSN.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi darryn.carter , I have re-activated user of Genalin Dumale in prime health care. Username will be SSN.
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] darryn.carter [ darryn.carter ]
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0.5h [ 1800 ]
          Time Spent 0.5h [ 1800 ]
          Worklog Id 85855 [ 85855 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Jaideep Vinchurkar (Inactive) made transition -
          Open Resolved
          		4d 12h 44m 1

            People

            Assignee:
            darryn.carter darryn.carter
            Reporter:
            darryn.carter darryn.carter
            Developer:
            Jaideep Vinchurkar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1h
                1h
                Remaining:
                Time Spent - 0.5h Remaining Estimate - 0.5h
                0.5h
                Logged:
                Time Spent - 0.5h Remaining Estimate - 0.5h
                0.5h