Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Fazoli's
    • Module:
      BenAdmin - Export
    • Severity:
      Simple
    • Provider & Benefits:
      EBC-Dependent Care Spending Account

      Description

      From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?

      Group Template Name: EBS_COBRA_Weekly_New_AllEvents
      Filename: EBS Cobra Weekly Term File_20291380440121020171039
      Employee: Tatia Miracle

      ---------------------------------------------

      From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?

        Attachments

          Issue Links

            Activity

            rakesh.shahane Rakesh Shahane (Inactive) logged work - 09/Jan/18 03:50 PM
            • Time Spent:
              4h
               
              <No comment>

              People

              Assignee:
              Van.Nguyen Van Nguyen (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 4h
                  4h