Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Fazoli's
    • Module:
      BenAdmin - Export
    • Severity:
      Simple
    • Provider & Benefits:
      EBC-Dependent Care Spending Account

      Description

      From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?

      Group Template Name: EBS_COBRA_Weekly_New_AllEvents
      Filename: EBS Cobra Weekly Term File_20291380440121020171039
      Employee: Tatia Miracle

      ---------------------------------------------

      From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?

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              Assignee:
              Van.Nguyen Van Nguyen (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
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                Updated:
                Resolved:

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