Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Fazoli's
    • Module:
      BenAdmin - Export
    • Severity:
      Simple
    • Provider & Benefits:
      EBC-Dependent Care Spending Account

      Description

      From Van: This employee was cobra eligible and should've exported on the file on 12/10/2017, however, she didn't appear. Can you please look into this?

      Group Template Name: EBS_COBRA_Weekly_New_AllEvents
      Filename: EBS Cobra Weekly Term File_20291380440121020171039
      Employee: Tatia Miracle

      ---------------------------------------------

      From Deborah Mascot: Tatia Miracle was terminated in WORKTERRA on 12/5 and yet COBRA did not receive on the file. Can you look into this and see if there are any others?

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            Activity

            Transition Time In Source Status Execution Times
            Van Nguyen (Inactive) made transition -
            NEW Open
            6d 3h 57m 1
            Rajendra Pawar (Inactive) made transition -
            Open In Progress
            3h 11m 1
            Vinayak Kulkarni (Inactive) made transition -
            In Progress Resolved
            12h 30m 1
            Van Nguyen (Inactive) made transition -
            Resolved Closed
            5m 26s 1
            Prajakta Belhe (Inactive) made transition -
            Closed Reopen
            28d 15h 12m 2
            Prajakta Belhe (Inactive) made transition -
            Reopen Closed
            1m 8s 2

              People

              Assignee:
              Van.Nguyen Van Nguyen (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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