WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13403

Quincy - Server Error While trying to approve QE

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      Quincy
    • Item State:
      Development - In Analysis

      Description

      BCC and Quincy both received a server error when trying to approve the QE for Jennifer Bohrer. Please advise

        Attachments

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-13400 Server Encountered an Internal Error received in Pending Queue

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            dkulling Debbie Kulling created issue -
            satyap Satya made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WT-13400 [ WT-13400 ]
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 20/Feb/18 10:46 AM
            • Time Spent:
              2h
               
              <No comment>
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Debbie Kulling,

            This issue is solved we have Verified on Production Quincy for hspl company consider below scenarios:

            1]Election Accept/reject
            2]EOI pending Accept/Reject.
            3]Force plan Accept/ Reject
            4]Waived Elections Accept/Reject
            5]QE Accept/reject

            It is working fine not getting the server error.
            Please confirm at your end.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Debbie Kulling , This issue is solved we have Verified on Production Quincy for hspl company consider below scenarios: 1]Election Accept/reject 2]EOI pending Accept/Reject. 3]Force plan Accept/ Reject 4]Waived Elections Accept/Reject 5]QE Accept/reject It is working fine not getting the server error. Please confirm at your end. Thanks, Rashmita
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 105313 [ 105313 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] Debbie Kulling [ dkulling ]
            Resolution Duplicate [ 3 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Root Cause Duplicate Issue [ 18433 ]
            Transition Time In Source Status Execution Times
            Prashant Samal (Inactive) made transition -
            Open In Development
            		14h 36m 1
            Swapnil Pandhare (Inactive) made transition -
            In Development Rejected
            		27m 57s 1
            Rohan J Khandave (Inactive) made transition -
            Rejected Closed
            		7m 20s 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2h
                  2h