WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-1634

Total Works Demo Site

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      Exchange

      Description

      For some reason I cannot get the costs or the credit pool to show up in the enrollment summary (see attached)

      Can you please look into it. I need this for a demo the first part of next week

        Attachments

          Activity

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          dkulling Debbie Kulling created issue -
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Please add attachment

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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Please add attachment
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Debbie Kulling [ dkulling ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
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          rakeshr Rakesh Roy (Inactive) added a comment -

          Rajendra JoshiDeepali Tidke Please check this .

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          rakeshr Rakesh Roy (Inactive) added a comment - Rajendra Joshi Deepali Tidke Please check this .
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Above issue is due to rates are not mapped with certain planes. If you create and map rates with plans, all costs will be visible in Enrollment Summery. Also please attach the snapshot for more understanding of the issue.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Above issue is due to rates are not mapped with certain planes. If you create and map rates with plans, all costs will be visible in Enrollment Summery. Also please attach the snapshot for more understanding of the issue.
          dkulling Debbie Kulling made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          dkulling Debbie Kulling made changes -
          Status In Progress [ 3 ] Open [ 1 ]
          dkulling Debbie Kulling made changes -
          Resolution Fixed [ 1 ]
          Status Open [ 1 ] Resolved [ 5 ]
          dkulling Debbie Kulling made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Component/s Exchange [ 10003 ]
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          Open Waiting for Customer Input
          		4h 42m 1
          Debbie Kulling made transition -
          Waiting for Customer Input In Progress
          		54d 20h 5m 1
          Debbie Kulling made transition -
          In Progress Open
          		1s 1
          Debbie Kulling made transition -
          Open Resolved
          		4s 1
          Debbie Kulling made transition -
          Resolved Closed
          		1s 1

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: