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  1. WORKTERRA
  2. WT-2273

Error while looking into setting for user defined fields

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      On Wheaton Franciscan company when we tried to view the settings for UDF added on Payroll screen we are getting an error.

      This needs to be fixed ASAP

        Attachments

          Activity

          amitthorve Amit Thorve (Inactive) created issue -
          amitthorve Amit Thorve (Inactive) made changes -
          Field Original Value New Value
          Attachment screenshot-1.png [ 17013 ]
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Amit,

          This is fixed, please check and let us know if face same issue again. Thanks.

          Swapnil Pandhare

          I have done below two temp fixes
          1] Resource "ShowCurrentDate" hard coded on stage web server.
          2] SP "OES_SP_Get_AdditionalField" modified on all companies on stage

          Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Amit, This is fixed, please check and let us know if face same issue again. Thanks. Swapnil Pandhare I have done below two temp fixes 1] Resource "ShowCurrentDate" hard coded on stage web server. 2] SP "OES_SP_Get_AdditionalField" modified on all companies on stage Thanks.
          satyap Satya made changes -
          Assignee Satya [ ID10004 ] Swapnil Pandhare [ swapnil.pandhare ]
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Chaitali,

          Please update 3Cs and give the patch.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Chaitali, Please update 3Cs and give the patch.
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Chaitali Acharya [ chaitali.acharya ]
          Hide
          chaitali.acharya Chaitali Acharya (Inactive) added a comment -

          Hi Amit Thorve

          Please find below 3C's of the issue:

          Concern:
          On the Payroll Form in form builder,while viewing the component settings tab for the field Pension Hours the user is getting server error.

          Cause:
          1)The ShowCurrentDate field was not getting populated and throwing error.
          2)The Resource name for ShowCurrentDate field was overidden .

          Correction:
          We have fixed this issue and deployed on Local environment .

          Show
          chaitali.acharya Chaitali Acharya (Inactive) added a comment - Hi Amit Thorve Please find below 3C's of the issue: Concern: On the Payroll Form in form builder,while viewing the component settings tab for the field Pension Hours the user is getting server error. Cause: 1)The ShowCurrentDate field was not getting populated and throwing error. 2)The Resource name for ShowCurrentDate field was overidden . Correction: We have fixed this issue and deployed on Local environment .
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Assignee Chaitali Acharya [ chaitali.acharya ] Deepali Tidke [ deepalit ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Item State Parent values: LB QA(10201)
          Hide
          deepalit Deepali Tidke (Inactive) added a comment -

          kindly start the patch testing with LB.

          Show
          deepalit Deepali Tidke (Inactive) added a comment - kindly start the patch testing with LB.
          deepalit Deepali Tidke (Inactive) made changes -
          Assignee Deepali Tidke [ deepalit ] Rajendra Joshi [ rajendraj ]
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Not able to test on LB due to server errors in Form builder. Mailed Satya about same.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Not able to test on LB due to server errors in Form builder. Mailed Satya about same.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on LB using company Austin. Server error observed on Payroll form while 'settings' selected for date fields like 'Pay Date'. Attached Error log and Screen shot. Hence reopening after discussion with Deepali.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB using company Austin. Server error observed on Payroll form while 'settings' selected for date fields like 'Pay Date'. Attached Error log and Screen shot. Hence reopening after discussion with Deepali.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: LB QA(10201) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Chaitali Acharya [ chaitali.acharya ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment 05_23_2016_15_42_42_612_1_12286.txt [ 18316 ]
          Attachment Server error _ LB.png [ 18317 ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Assignee Chaitali Acharya [ chaitali.acharya ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          Hide
          chaitali.acharya Chaitali Acharya (Inactive) added a comment -

          Jaideep Vinchurkar

          Fields to be considered:
          Pay Date,Pay Period Start Date,Pay Period End Date.
          Please make this consistent on Local, LB ,Stage and Production.

          Show
          chaitali.acharya Chaitali Acharya (Inactive) added a comment - Jaideep Vinchurkar Fields to be considered: Pay Date,Pay Period Start Date,Pay Period End Date. Please make this consistent on Local, LB ,Stage and Production.
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Code Reviewed By Sheetal Bodhale [ 11905 ]
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          I have executed my scripts on WTDEVDBserver onlineenrollmentDB and checked in the script for LB. Please verify that this solves your problem on your local and assign back to me.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - I have executed my scripts on WTDEVDBserver onlineenrollmentDB and checked in the script for LB. Please verify that this solves your problem on your local and assign back to me.
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Chaitali Acharya [ chaitali.acharya ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Assignee Chaitali Acharya [ chaitali.acharya ] Rajendra Joshi [ rajendraj ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Re-open(10212) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          Hide
          chaitali.acharya Chaitali Acharya (Inactive) added a comment -

          Hi Rajendra Joshi

          Please verify this on LB

          Show
          chaitali.acharya Chaitali Acharya (Inactive) added a comment - Hi Rajendra Joshi Please verify this on LB
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on LB using company Austin. Setting panel opens correctly for above mentioned fields in Payroll form.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on LB using company Austin. Setting panel opens correctly for above mentioned fields in Payroll form.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          satyap Satya made changes -
          Issue Importance Must Have [ 11800 ]
          satyap Satya made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
          Hide
          amitthorve Amit Thorve (Inactive) added a comment -

          Rajendra Joshi and Satya,

          The issue was reported for Wheaton Franciscan company. Why it is getting tested on Austin?

          Show
          amitthorve Amit Thorve (Inactive) added a comment - Rajendra Joshi and Satya , The issue was reported for Wheaton Franciscan company. Why it is getting tested on Austin?
          Hide
          shubhankar Shubhankar Joshi (Inactive) added a comment -

          Rakesh Roy, could you answer Amit Thorve's question?

          Show
          shubhankar Shubhankar Joshi (Inactive) added a comment - Rakesh Roy , could you answer Amit Thorve 's question?
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          This company is not on our local environment.
          Also this is a generic code change which is not any company specific issue. So it does not matter for which company it's tested and verified.

          For any company specific issue we do testing on that company using down to our local environment.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - This company is not on our local environment. Also this is a generic code change which is not any company specific issue. So it does not matter for which company it's tested and verified. For any company specific issue we do testing on that company using down to our local environment.
          rakeshr Rakesh Roy (Inactive) made changes -
          Stage Due Date 10/Jun/16 [ 2016-06-10 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited

          Tested this on Stage using company Wheaton Franciscan company Setting panel opens correctly for above mentioned fields in Payroll form. No Server Error is being displayed.

          Ready for Production.

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited Tested this on Stage using company Wheaton Franciscan company Setting panel opens correctly for above mentioned fields in Payroll form. No Server Error is being displayed. Ready for Production. Thanks, Venkatesh
          venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          rakeshr Rakesh Roy (Inactive) made changes -
          Production Due Date 21/Jun/2016
          rakeshr Rakesh Roy (Inactive) made changes -
          Developer Chaitali Acharya [ chaitali.acharya ]
          chaitali.acharya Chaitali Acharya (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using company JE Dunn For HSPL. Above mentioned issues are fixed in Payroll form now. Hence closing.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using company JE Dunn For HSPL. Above mentioned issues are fixed in Payroll form now. Hence closing.
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Transition Time In Source Status Execution Times
          Chaitali Acharya (Inactive) made transition -
          Open In Development
          22h 58m 1
          Chaitali Acharya (Inactive) made transition -
          In Development In LB Testing
          1s 1
          Rakesh Roy (Inactive) made transition -
          In LB Testing Stage Testing
          34d 19h 48m 1
          Rajendra Joshi (Inactive) made transition -
          Stage Testing In Production Testing
          11d 21h 34m 1
          Rajendra Joshi (Inactive) made transition -
          In Production Testing Production Complete
          6s 1
          Rajendra Joshi (Inactive) made transition -
          Production Complete Closed
          3s 1

            People

            Assignee:
            rajendraj Rajendra Joshi (Inactive)
            Reporter:
            amitthorve Amit Thorve (Inactive)
            Developer:
            Chaitali Acharya (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date: