Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Platform
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have

      Description

      From UHC - GBAPS

      Can you advise if anything was deployed last night into Production that could be causing issues today? Mandy has received a concerning call from the HR admin who has been experiencing issues herself with server errors and has received calls from many employees experiencing server errors.

      This Client is in the midst of Open Enrollment. Mandy has gone through the site and hasn’t been able to reproduce – however, it does appear this is impacting many. There are questions out to the group to try and troubleshoot to see if maybe old browser etc. but we wanted to report ASAP as again this group is in the midst of OE.

      From EmployBridge

      When I login, this is what
      appears on the screen.

       

        Attachments

          Activity

          No work has yet been logged on this issue.

            People

            Assignee:
            saurabh.sablaka Saurabh Sablaka (Inactive)
            Reporter:
            jennifer.leugers Jennifer Leugers
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: