Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Platform
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have

      Description

      From UHC - GBAPS

      Can you advise if anything was deployed last night into Production that could be causing issues today? Mandy has received a concerning call from the HR admin who has been experiencing issues herself with server errors and has received calls from many employees experiencing server errors.

      This Client is in the midst of Open Enrollment. Mandy has gone through the site and hasn’t been able to reproduce – however, it does appear this is impacting many. There are questions out to the group to try and troubleshoot to see if maybe old browser etc. but we wanted to report ASAP as again this group is in the midst of OE.

      From EmployBridge

      When I login, this is what
      appears on the screen.

       

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Vinayak Kulkarni (Inactive) made transition -
          Open In Progress
          14m 6s 1
          Saurabh Sablaka (Inactive) made transition -
          In Progress Dev Analysis
          3d 13h 51m 1
          Saurabh Sablaka (Inactive) made transition -
          Dev Analysis In LB Testing
          1m 43s 1
          Hrishikesh Deshpande (Inactive) made transition -
          In LB Testing Reopen in Local
          3h 24m 1
          Saurabh Sablaka (Inactive) made transition -
          Reopen in Local In Development
          7d 5h 27m 1
          Saurabh Sablaka (Inactive) made transition -
          In Development In LB Testing
          17s 1
          Saurabh Sablaka (Inactive) made transition -
          In LB Testing Stage Testing
          4s 1
          Saurabh Sablaka (Inactive) made transition -
          Stage Testing In Production Testing
          2s 1
          Saurabh Sablaka (Inactive) made transition -
          In Production Testing Production Complete
          37s 1

            People

            Assignee:
            saurabh.sablaka Saurabh Sablaka (Inactive)
            Reporter:
            jennifer.leugers Jennifer Leugers
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: