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Type:
Support Activity
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Status:
Resolved
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Configuration
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Issue Importance:
Must Have
Steps :
1. ACA->IRS Report-
2. Select 1094C for 272039197
3. Click on Finalize button
4. Download any report of run.(tried run datetime-6/10/2016 8:03:17 AM)
Expected Result : Should display pdf file.
Actual Result : File found non .pdf extension & size - 0 kb.
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Nandkumar Prabhakar Karlekar Rakesh Roy Sachin Hingole Sachin Khandge
Hi Jennifer Leugers,
Please find the 3 C's for the cocern as below..
Concern : PDF files are not generating properly for particular customization.
.
Cause : In EIN Name consist of special character ':'. Please find the screenshot
*Correction : * Updated the Name by removing special character & run the 1094C report. Please find the run of successfully generated pdf file as per here attaching screen shot.
Risk Mitigation :
Created JIRA WT - 2994 to avoid in future such type of issue.
This concern is resolved for pdf only. but this type of EIN name consisting alphanumeric gives an error to generate xml files for IRS UI submission. So please remove numbers also from EIN Name.
Thanks & Regards,
Revan