[WT-3087] Issues with onBoard Production deployment - Jun 18, 2016 - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: High
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: Onboard
Labels:
None

Environment:

Production
Module:
OnBoard
Reported by:
Harbinger
Item State:
Production Complete - Closed
Issue Importance:
Must Have
Sprint:
Bugs-Must Fix- Pilot July2016

Description

Below issues observed in onBoard Production deployment :
1. When Tour Builder is selected,' Page Not Found' error displayed. PFA screen shot.
2. When Supervisor Approval is selected, server error is displayed. PFA screen shot.

Attachments

Options
- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List
- Download All

Attachments

5.png
198 kB
07/Jul/16 06:34 AM
4.png
177 kB
07/Jul/16 06:34 AM
6.png
315 kB
07/Jul/16 06:34 AM
1.png
311 kB
07/Jul/16 06:34 AM
2.png
314 kB
07/Jul/16 06:34 AM
3.png
310 kB
07/Jul/16 06:34 AM
Tour Steps UnAuthorised Access.png
228 kB
12/Jul/16 04:54 AM
Defined Eligibility UnAuthorised Access.png
179 kB
12/Jul/16 04:54 AM
EmployeePreBoard UnAuthorised Access.png
208 kB
12/Jul/16 05:31 AM
QA_12.png
224 kB
30/Aug/16 07:19 AM
QA_11.png
223 kB
30/Aug/16 07:19 AM
QA_13.png
203 kB
30/Aug/16 07:19 AM
QA_21.png
190 kB
30/Aug/16 07:19 AM
QA_5.png
235 kB
30/Aug/16 07:19 AM
QA_6.png
187 kB
30/Aug/16 07:19 AM

Activity

Ascending order - Click to sort in descending order

Rajendra Joshi (Inactive) created issue - 18/Jun/16 09:09 AM

Swapnil Pandhare (Inactive) made changes - 22/Jun/16 04:37 AM

Field	Original Value	New Value
Assignee	Swapnil Pandhare [ swapnil.pandhare ]	Vaishali Dere [ vaishali.dere ]

Vaishali Dere (Inactive) made changes - 22/Jun/16 06:56 AM

Status

Open [ 1 ]

In Development [ 10007 ]

Swapnil Pandhare (Inactive) made changes - 23/Jun/16 11:38 AM

Issue Importance

Must Have [ 11800 ]

Hide

Permalink

Vaishali Dere (Inactive) added a comment - 24/Jun/16 12:56 PM

1.Work on the log the file where application execution step are record.
also deployed on production.
2.check code check in on production.
But still problem was not found.

Show

Vaishali Dere (Inactive) added a comment - 24/Jun/16 12:56 PM 1.Work on the log the file where application execution step are record. also deployed on production. 2.check code check in on production. But still problem was not found.

Satya made changes - 02/Jul/16 06:55 PM

Sprint

Bugs-Must Fix- Pilot July2016 [ 16 ]

Satya made changes - 02/Jul/16 06:55 PM

Rank

Ranked higher

Hide

Permalink

Satya added a comment - 05/Jul/16 05:08 AM

Vijay Siddha Swapnil Pandhare Samir

Hi Swapnil,

Can you please get this issue fixed with Vaishali?

If required, please take help of Vijayendra/Saurabh.
Vijay can help you in getting their time.

Thanks & Regards,
Satya Prakash

Show

Satya added a comment - 05/Jul/16 05:08 AM Vijay Siddha Swapnil Pandhare Samir Hi Swapnil, Can you please get this issue fixed with Vaishali? If required, please take help of Vijayendra/Saurabh. Vijay can help you in getting their time. Thanks & Regards, Satya Prakash

Hide

Permalink

Swapnil Pandhare (Inactive) added a comment - 05/Jul/16 12:49 PM

Concern : Page not found error on onboard pages.
Cause : Global.asax.cs file was there instead of Global.asax file in onboard project.
Correction : Global.asax file is copied in project on all servers.

Show

Swapnil Pandhare (Inactive) added a comment - 05/Jul/16 12:49 PM Concern : Page not found error on onboard pages. Cause : Global.asax.cs file was there instead of Global.asax file in onboard project. Correction : Global.asax file is copied in project on all servers.

Swapnil Pandhare (Inactive) made changes - 05/Jul/16 12:49 PM

Assignee

Vaishali Dere [ vaishali.dere ]

Rajendra Joshi [ rajendraj ]

Swapnil Pandhare (Inactive) made changes - 05/Jul/16 12:49 PM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Swapnil Pandhare (Inactive) made changes - 05/Jul/16 12:49 PM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Swapnil Pandhare (Inactive) made changes - 05/Jul/16 12:49 PM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Swapnil Pandhare (Inactive) made changes - 05/Jul/16 12:49 PM

Item State

Parent values: Production QA(10203)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 07/Jul/16 06:34 AM

Verified on Production using companies EBS Exchange, ASML for HSPL, FDU for HSPL and MATT for HSPL. Server errors are still present in above and many other functionalities. These are blocking issues are listed as below:

1. Server error on 'Add New Tour', 'Edit Tour'. PFA Screen shot 1.png
2. Server error on OnBoard Reports. PFA Screen shot 2.png
3. Server Error on 'Supervisor Approval Changes'. PFA Screen shot 3.png
4. Server Error on I-9 Approval Status. PFA Screen shot 4.png
5 In Form builder, On Selection of supervisor approval, small screen opens.Due to this, not able to customise.. PFA Screen shot 4.png
6. Server error on 'Change E-Verify Password'. PFA Screen shot 5.png

My testing is blocked due to these issues. Please resolve these as early as possible.

Show

Rajendra Joshi (Inactive) added a comment - 07/Jul/16 06:34 AM Verified on Production using companies EBS Exchange, ASML for HSPL, FDU for HSPL and MATT for HSPL. Server errors are still present in above and many other functionalities. These are blocking issues are listed as below: 1. Server error on 'Add New Tour', 'Edit Tour'. PFA Screen shot 1.png 2. Server error on OnBoard Reports. PFA Screen shot 2.png 3. Server Error on 'Supervisor Approval Changes'. PFA Screen shot 3.png 4. Server Error on I-9 Approval Status. PFA Screen shot 4.png 5 In Form builder, On Selection of supervisor approval, small screen opens.Due to this, not able to customise.. PFA Screen shot 4.png 6. Server error on 'Change E-Verify Password'. PFA Screen shot 5.png My testing is blocked due to these issues. Please resolve these as early as possible.

Rajendra Joshi (Inactive) made changes - 07/Jul/16 06:34 AM

Attachment		1.png [ 21464 ]
Attachment		2.png [ 21465 ]
Attachment		3.png [ 21466 ]
Attachment		4.png [ 21467 ]
Attachment		5.png [ 21468 ]
Attachment		6.png [ 21469 ]

Rajendra Joshi (Inactive) made changes - 07/Jul/16 06:34 AM

Assignee

Rajendra Joshi [ rajendraj ]

Swapnil Pandhare [ swapnil.pandhare ]

Rajendra Joshi (Inactive) made changes - 07/Jul/16 06:35 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Rajendra Joshi (Inactive) made changes - 07/Jul/16 06:35 AM

Resolution		Unresolved [ 10200 ]
Status	Production Testing [ 10202 ]	Reopen in Production [ 10027 ]

Hide

Permalink

Swapnil Pandhare (Inactive) added a comment - 07/Jul/16 06:42 AM

Hi Vaishali Dere

Please check these.

Show

Swapnil Pandhare (Inactive) added a comment - 07/Jul/16 06:42 AM Hi Vaishali Dere Please check these.

Swapnil Pandhare (Inactive) made changes - 07/Jul/16 06:42 AM

Assignee

Swapnil Pandhare [ swapnil.pandhare ]

Vaishali Dere [ vaishali.dere ]

Vaishali Dere (Inactive) made changes - 07/Jul/16 12:57 PM

Item State

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Hide

Permalink

Vaishali Dere (Inactive) added a comment - 07/Jul/16 12:57 PM

1.Except supervisior approval popup.all issues are resolved.

Show

Vaishali Dere (Inactive) added a comment - 07/Jul/16 12:57 PM 1.Except supervisior approval popup.all issues are resolved.

Vaishali Dere (Inactive) made changes - 08/Jul/16 07:02 AM

Assignee

Vaishali Dere [ vaishali.dere ]

Rajendra Joshi [ rajendraj ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 12/Jul/16 04:54 AM - edited

While testing onboard production patched using company EBS exchange, observed below blocking issues:

1. In Partner login, Error 'UnAuthorized Access' observed on Defined Eligibility & Tour Steps tabs. PFA screen shots
2. In Employee Login, though tours are saved, tours are not visible. Instead, 'UnAuthorized Access' displayed. PFA screen shots

Show

Rajendra Joshi (Inactive) added a comment - 12/Jul/16 04:54 AM - edited While testing onboard production patched using company EBS exchange, observed below blocking issues: 1. In Partner login, Error 'UnAuthorized Access' observed on Defined Eligibility & Tour Steps tabs. PFA screen shots 2. In Employee Login, though tours are saved, tours are not visible. Instead, 'UnAuthorized Access' displayed. PFA screen shots

Rajendra Joshi (Inactive) made changes - 12/Jul/16 04:54 AM

Attachment		Tour Steps UnAuthorised Access.png [ 21760 ]
Attachment		Defined Eligibility UnAuthorised Access.png [ 21761 ]

Rajendra Joshi (Inactive) made changes - 12/Jul/16 04:55 AM

Assignee

Rajendra Joshi [ rajendraj ]

Vaishali Dere [ vaishali.dere ]

Rajendra Joshi (Inactive) made changes - 12/Jul/16 04:55 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Rajendra Joshi (Inactive) made changes - 12/Jul/16 05:31 AM

Attachment

EmployeePreBoard UnAuthorised Access.png [ 21763 ]

Hide

Permalink

Swapnil Pandhare (Inactive) added a comment - 12/Jul/16 05:57 AM

Hi Rajendra Joshi

Please check now.

Show

Swapnil Pandhare (Inactive) added a comment - 12/Jul/16 05:57 AM Hi Rajendra Joshi Please check now.

Swapnil Pandhare (Inactive) made changes - 12/Jul/16 05:57 AM

Assignee

Vaishali Dere [ vaishali.dere ]

Rajendra Joshi [ rajendraj ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 13/Jul/16 08:48 AM

Not able to test due to blocking issue ~~WT-3520~~

Show

Rajendra Joshi (Inactive) added a comment - 13/Jul/16 08:48 AM Not able to test due to blocking issue WT-3520

Satya made changes - 15/Jul/16 10:00 AM

Status

Reopen in Production [ 10027 ]

In Development [ 10007 ]

Satya made changes - 15/Jul/16 10:00 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Satya made changes - 15/Jul/16 10:00 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Satya made changes - 15/Jul/16 10:00 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Satya made changes - 15/Jul/16 10:00 AM

Item State

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Satya made changes - 15/Jul/16 10:00 AM

Item State

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Rakesh Roy (Inactive) made changes - 02/Aug/16 09:18 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Rajendra Joshi (Inactive) made changes - 30/Aug/16 07:19 AM

Attachment		QA_11.png [ 25536 ]
Attachment		QA_12.png [ 25537 ]
Attachment		QA_13.png [ 25538 ]
Attachment		QA_21.png [ 25539 ]
Attachment		QA_5.png [ 25540 ]
Attachment		QA_6.png [ 25541 ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 30/Aug/16 07:27 AM - edited

Verified above issues on Production using company EBS exchange. Status as below :

1. While creating new tour, message 'Form with same name already exists, please enter a different Form Name' is always displayed though form with similar name does not exists. PFA QA_11.png, QA_12.png, QA_13.png
2. OnBoard reports are not displayed on View Report PFA QA_2.png
5. In Form builder, on Supervisor Approval checkbox, in-complete Supervisor level setting popup opens. Due to this, user is not able to customize. This is blocking issue. PFA QA_5.png
6. Server error on Preview Tab of Preboard tour. PFA QA_6.png

As per discussion with Rakesh, assigning to NIteen

Show

Rajendra Joshi (Inactive) added a comment - 30/Aug/16 07:27 AM - edited Verified above issues on Production using company EBS exchange. Status as below : 1. While creating new tour, message 'Form with same name already exists, please enter a different Form Name' is always displayed though form with similar name does not exists. PFA QA_11.png, QA_12.png, QA_13.png 2. OnBoard reports are not displayed on View Report PFA QA_2.png 5. In Form builder, on Supervisor Approval checkbox, in-complete Supervisor level setting popup opens. Due to this, user is not able to customize. This is blocking issue. PFA QA_5.png 6. Server error on Preview Tab of Preboard tour. PFA QA_6.png As per discussion with Rakesh, assigning to NIteen

Rajendra Joshi (Inactive) made changes - 30/Aug/16 07:27 AM

Status

Production Testing [ 10202 ]

Reopen in Production [ 10027 ]

Rajendra Joshi (Inactive) made changes - 30/Aug/16 07:27 AM

Item State

Parent values: Production QA(10203)Level 1 values: In Testing(10218)

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Rajendra Joshi (Inactive) made changes - 30/Aug/16 07:28 AM

Assignee

Rajendra Joshi [ rajendraj ]

Rajendra Joshi (Inactive) made changes - 30/Aug/16 07:28 AM

Assignee

Niteen Surwase [ niteen.surwase ]

Swapnil Pandhare (Inactive) made changes - 30/Aug/16 05:40 PM

Assignee

Niteen Surwase [ niteen.surwase ]

Aarati Sabnis [ aarati.sabnis ]

Hide

Permalink

Swapnil Pandhare (Inactive) added a comment - 30/Aug/16 05:41 PM

Hi Aarati Sabnis,

I will update you when to take this up.

Thanks,
Swapnil P.

Show

Swapnil Pandhare (Inactive) added a comment - 30/Aug/16 05:41 PM Hi Aarati Sabnis , I will update you when to take this up. Thanks, Swapnil P.

Hide

Permalink

Aarati Sabnis (Inactive) added a comment - 06/Sep/16 09:03 AM

Hello Rajendra Joshi,

Please check above points again.

Thanks & Regards,
Aarati R. Sabnis

Show

Aarati Sabnis (Inactive) added a comment - 06/Sep/16 09:03 AM Hello Rajendra Joshi , Please check above points again. Thanks & Regards, Aarati R. Sabnis

Aarati Sabnis (Inactive) made changes - 06/Sep/16 09:03 AM

Item State

Parent values: Production QA(10203)Level 1 values: Re-open(10220)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Aarati Sabnis (Inactive) made changes - 06/Sep/16 09:03 AM

Assignee

Aarati Sabnis [ aarati.sabnis ]

Rajendra Joshi [ rajendraj ]

Aarati Sabnis (Inactive) made changes - 06/Sep/16 09:14 AM

Status

Reopen in Production [ 10027 ]

In Development [ 10007 ]

Aarati Sabnis (Inactive) made changes - 06/Sep/16 09:14 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Aarati Sabnis (Inactive) made changes - 06/Sep/16 09:14 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Hide

Permalink

Rajendra Joshi (Inactive) added a comment - 13/Sep/16 06:43 AM

Verified on Production using company City of lake worth for hspl. For Server error in Preview Tour tab, JIRA ~~WT-4630~~ is open. Other issues are resolved.

Show

Rajendra Joshi (Inactive) added a comment - 13/Sep/16 06:43 AM Verified on Production using company City of lake worth for hspl. For Server error in Preview Tour tab, JIRA WT-4630 is open. Other issues are resolved.

Rajendra Joshi (Inactive) made changes - 13/Sep/16 06:44 AM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Rajendra Joshi (Inactive) made changes - 13/Sep/16 06:45 AM

Resolution	Unresolved [ 10200 ]	Fixed [ 1 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Rajendra Joshi (Inactive) made changes - 13/Sep/16 06:45 AM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production Complete(10222)Level 1 values: Closed(10223)

Rajendra Joshi (Inactive) made changes - 13/Sep/16 06:45 AM

Status

Production Complete [ 10028 ]

Closed [ 6 ]

Satya made changes - 04/Nov/17 06:35 AM

Environment_New

Production [ 18442 ]

Transition	Time In Source Status	Execution Times

Vaishali Dere (Inactive) made transition - 22/Jun/16 06:56 AM

Open

In Development

3d 21h 47m

Rajendra Joshi (Inactive) made transition - 30/Aug/16 07:27 AM

In Production Testing

Reopen in Production

47d 15h 13m

Aarati Sabnis (Inactive) made transition - 06/Sep/16 09:14 AM

Reopen in Production

In Development

15d 5h 11m

Aarati Sabnis (Inactive) made transition - 06/Sep/16 09:14 AM

In Development

In LB Testing

13d 5h 52m

Aarati Sabnis (Inactive) made transition - 06/Sep/16 09:14 AM

In LB Testing

Stage Testing

12s

Rajendra Joshi (Inactive) made transition - 13/Sep/16 06:44 AM

Stage Testing

In Production Testing

6d 21h 30m

Rajendra Joshi (Inactive) made transition - 13/Sep/16 06:45 AM

In Production Testing

Production Complete

16s

Rajendra Joshi (Inactive) made transition - 13/Sep/16 06:45 AM

Production Complete

Closed

19s

People

Assignee:: Rajendra Joshi (Inactive)

Reporter:: Rajendra Joshi (Inactive)

QA:: Rajendra Joshi (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 18/Jun/16 09:09 AM

Updated:: 04/Nov/17 06:35 AM

Resolved:: 13/Sep/16 06:45 AM