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  1. WORKTERRA
  2. WT-3087

Issues with onBoard Production deployment - Jun 18, 2016

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Sprint:
      Bugs-Must Fix- Pilot July2016

      Description

      Below issues observed in onBoard Production deployment :
      1. When Tour Builder is selected,' Page Not Found' error displayed. PFA screen shot.
      2. When Supervisor Approval is selected, server error is displayed. PFA screen shot.

        Attachments

        1. 1.png
          311 kB
          Rajendra Joshi
        2. 2.png
          314 kB
          Rajendra Joshi
        3. 3.png
          310 kB
          Rajendra Joshi
        4. 4.png
          177 kB
          Rajendra Joshi
        5. 5.png
          198 kB
          Rajendra Joshi
        6. 6.png
          315 kB
          Rajendra Joshi
        7. Defined Eligibility UnAuthorised Access.png
          179 kB
          Rajendra Joshi
        8. EmployeePreBoard UnAuthorised Access.png
          208 kB
          Rajendra Joshi
        9. QA_11.png
          223 kB
          Rajendra Joshi
        10. QA_12.png
          224 kB
          Rajendra Joshi
        11. QA_13.png
          203 kB
          Rajendra Joshi
        12. QA_21.png
          190 kB
          Rajendra Joshi
        13. QA_5.png
          235 kB
          Rajendra Joshi
        14. QA_6.png
          187 kB
          Rajendra Joshi
        15. Tour Steps UnAuthorised Access.png
          228 kB
          Rajendra Joshi

          Activity

          Hide
          vaishali.dere Vaishali Dere (Inactive) added a comment -

          1.Work on the log the file where application execution step are record.
          also deployed on production.
          2.check code check in on production.
          But still problem was not found.

          Show
          vaishali.dere Vaishali Dere (Inactive) added a comment - 1.Work on the log the file where application execution step are record. also deployed on production. 2.check code check in on production. But still problem was not found.
          Hide
          satyap Satya added a comment -

          Vijay SiddhaSwapnil PandhareSamir

          Hi Swapnil,

          Can you please get this issue fixed with Vaishali?

          If required, please take help of Vijayendra/Saurabh.
          Vijay can help you in getting their time.

          Thanks & Regards,
          Satya Prakash

          Show
          satyap Satya added a comment - Vijay Siddha Swapnil Pandhare Samir Hi Swapnil, Can you please get this issue fixed with Vaishali? If required, please take help of Vijayendra/Saurabh. Vijay can help you in getting their time. Thanks & Regards, Satya Prakash
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Concern : Page not found error on onboard pages.
          Cause : Global.asax.cs file was there instead of Global.asax file in onboard project.
          Correction : Global.asax file is copied in project on all servers.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Concern : Page not found error on onboard pages. Cause : Global.asax.cs file was there instead of Global.asax file in onboard project. Correction : Global.asax file is copied in project on all servers.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using companies EBS Exchange, ASML for HSPL, FDU for HSPL and MATT for HSPL. Server errors are still present in above and many other functionalities. These are blocking issues are listed as below:

          1. Server error on 'Add New Tour', 'Edit Tour'. PFA Screen shot 1.png
          2. Server error on OnBoard Reports. PFA Screen shot 2.png
          3. Server Error on 'Supervisor Approval Changes'. PFA Screen shot 3.png
          4. Server Error on I-9 Approval Status. PFA Screen shot 4.png
          5 In Form builder, On Selection of supervisor approval, small screen opens.Due to this, not able to customise.. PFA Screen shot 4.png
          6. Server error on 'Change E-Verify Password'. PFA Screen shot 5.png

          My testing is blocked due to these issues. Please resolve these as early as possible.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using companies EBS Exchange, ASML for HSPL, FDU for HSPL and MATT for HSPL. Server errors are still present in above and many other functionalities. These are blocking issues are listed as below: 1. Server error on 'Add New Tour', 'Edit Tour'. PFA Screen shot 1.png 2. Server error on OnBoard Reports. PFA Screen shot 2.png 3. Server Error on 'Supervisor Approval Changes'. PFA Screen shot 3.png 4. Server Error on I-9 Approval Status. PFA Screen shot 4.png 5 In Form builder, On Selection of supervisor approval, small screen opens.Due to this, not able to customise.. PFA Screen shot 4.png 6. Server error on 'Change E-Verify Password'. PFA Screen shot 5.png My testing is blocked due to these issues. Please resolve these as early as possible.
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Vaishali Dere

          Please check these.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Vaishali Dere Please check these.
          Hide
          vaishali.dere Vaishali Dere (Inactive) added a comment -

          1.Except supervisior approval popup.all issues are resolved.

          Show
          vaishali.dere Vaishali Dere (Inactive) added a comment - 1.Except supervisior approval popup.all issues are resolved.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment - - edited

          While testing onboard production patched using company EBS exchange, observed below blocking issues:

          1. In Partner login, Error 'UnAuthorized Access' observed on Defined Eligibility & Tour Steps tabs. PFA screen shots
          2. In Employee Login, though tours are saved, tours are not visible. Instead, 'UnAuthorized Access' displayed. PFA screen shots

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - - edited While testing onboard production patched using company EBS exchange, observed below blocking issues: 1. In Partner login, Error 'UnAuthorized Access' observed on Defined Eligibility & Tour Steps tabs. PFA screen shots 2. In Employee Login, though tours are saved, tours are not visible. Instead, 'UnAuthorized Access' displayed. PFA screen shots
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Rajendra Joshi

          Please check now.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Rajendra Joshi Please check now.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Not able to test due to blocking issue WT-3520

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Not able to test due to blocking issue WT-3520
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment - - edited

          Verified above issues on Production using company EBS exchange. Status as below :

          1. While creating new tour, message 'Form with same name already exists, please enter a different Form Name' is always displayed though form with similar name does not exists. PFA QA_11.png, QA_12.png, QA_13.png
          2. OnBoard reports are not displayed on View Report PFA QA_2.png
          5. In Form builder, on Supervisor Approval checkbox, in-complete Supervisor level setting popup opens. Due to this, user is not able to customize. This is blocking issue. PFA QA_5.png
          6. Server error on Preview Tab of Preboard tour. PFA QA_6.png

          As per discussion with Rakesh, assigning to NIteen

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - - edited Verified above issues on Production using company EBS exchange. Status as below : 1. While creating new tour, message 'Form with same name already exists, please enter a different Form Name' is always displayed though form with similar name does not exists. PFA QA_11.png, QA_12.png, QA_13.png 2. OnBoard reports are not displayed on View Report PFA QA_2.png 5. In Form builder, on Supervisor Approval checkbox, in-complete Supervisor level setting popup opens. Due to this, user is not able to customize. This is blocking issue. PFA QA_5.png 6. Server error on Preview Tab of Preboard tour. PFA QA_6.png As per discussion with Rakesh, assigning to NIteen
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Aarati Sabnis,

          I will update you when to take this up.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Aarati Sabnis , I will update you when to take this up. Thanks, Swapnil P.
          Hide
          aarati.sabnis Aarati Sabnis (Inactive) added a comment -

          Hello Rajendra Joshi,

          Please check above points again.

          Thanks & Regards,
          Aarati R. Sabnis

          Show
          aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rajendra Joshi , Please check above points again. Thanks & Regards, Aarati R. Sabnis
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using company City of lake worth for hspl. For Server error in Preview Tour tab, JIRA WT-4630 is open. Other issues are resolved.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using company City of lake worth for hspl. For Server error in Preview Tour tab, JIRA WT-4630 is open. Other issues are resolved.

            People

            Assignee:
            rajendraj Rajendra Joshi (Inactive)
            Reporter:
            rajendraj Rajendra Joshi (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: