-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Critical
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
ACA IRS Submission
-
-
-
-
Issue Importance:
Must Have
Hi all -
Please see below server error I'm receiving on Marin General when trying to verify their submission data -
| Transition |
Time In Source Status |
Execution Times |
|
Open |
|
In Progress |
|
16h 58m
|
1
|
|
In Progress |
|
Resolved |
|
2h 30m
|
1
|
{"report":{"apdex":1,"isInitial":true,"journeyId":"a208acda-64e5-4b15-8cac-16bce343e0e2","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":766.6000000014901,"redirectCount":0,"resourceLoadedEnd":767.7000000029802,"resourceLoadedStart":244.80000000447035,"resourceTiming":[{"duration":61.5,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":244.80000000447035,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":244.80000000447035,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":306.30000000447035,"responseStart":0,"secureConnectionStart":0},{"duration":61.30000000447035,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":245.10000000149012,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":245.10000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":306.40000000596046,"responseStart":0,"secureConnectionStart":0},{"duration":61.20000000298023,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":245.20000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":245.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":306.40000000596046,"responseStart":0,"secureConnectionStart":0},{"duration":61.19999999552965,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":245.30000000447035,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":245.30000000447035,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":306.5,"responseStart":0,"secureConnectionStart":0},{"duration":61.29999999701977,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":245.40000000596046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":245.40000000596046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":306.70000000298023,"responseStart":0,"secureConnectionStart":0},{"duration":102.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":245.5,"connectEnd":245.5,"connectStart":245.5,"domainLookupEnd":245.5,"domainLookupStart":245.5,"fetchStart":245.5,"redirectEnd":0,"redirectStart":0,"requestStart":245.5,"responseEnd":347.90000000596046,"responseStart":347.90000000596046,"secureConnectionStart":245.5},{"duration":156.89999999850988,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":245.60000000149012,"connectEnd":245.60000000149012,"connectStart":245.60000000149012,"domainLookupEnd":245.60000000149012,"domainLookupStart":245.60000000149012,"fetchStart":245.60000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":245.60000000149012,"responseEnd":402.5,"responseStart":402.5,"secureConnectionStart":245.60000000149012},{"duration":152.70000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":245.60000000149012,"connectEnd":245.60000000149012,"connectStart":245.60000000149012,"domainLookupEnd":245.60000000149012,"domainLookupStart":245.60000000149012,"fetchStart":245.60000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":245.60000000149012,"responseEnd":398.30000000447035,"responseStart":398.20000000298023,"secureConnectionStart":245.60000000149012},{"duration":157.39999999850988,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":245.70000000298023,"connectEnd":245.70000000298023,"connectStart":245.70000000298023,"domainLookupEnd":245.70000000298023,"domainLookupStart":245.70000000298023,"fetchStart":245.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":245.70000000298023,"responseEnd":403.1000000014901,"responseStart":403.1000000014901,"secureConnectionStart":245.70000000298023},{"duration":157.80000000447035,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":246,"connectEnd":246,"connectStart":246,"domainLookupEnd":246,"domainLookupStart":246,"fetchStart":246,"redirectEnd":0,"redirectStart":0,"requestStart":246,"responseEnd":403.80000000447035,"responseStart":403.80000000447035,"secureConnectionStart":246},{"duration":158.30000000447035,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":246.10000000149012,"connectEnd":246.10000000149012,"connectStart":246.10000000149012,"domainLookupEnd":246.10000000149012,"domainLookupStart":246.10000000149012,"fetchStart":246.10000000149012,"redirectEnd":0,"redirectStart":0,"requestStart":246.10000000149012,"responseEnd":404.40000000596046,"responseStart":404.40000000596046,"secureConnectionStart":246.10000000149012},{"duration":160.29999999701977,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":246.20000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":406.5,"responseStart":0,"secureConnectionStart":0},{"duration":159.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":246.20000000298023,"connectEnd":246.20000000298023,"connectStart":246.20000000298023,"domainLookupEnd":246.20000000298023,"domainLookupStart":246.20000000298023,"fetchStart":246.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":246.20000000298023,"responseEnd":405.70000000298023,"responseStart":405.70000000298023,"secureConnectionStart":246.20000000298023},{"duration":160.29999999701977,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/e80c7a6aee0fa86c2b1a716575a614aa/shortcuts.js?context=issuenavigation&context=issueaction","startTime":246.30000000447035,"connectEnd":246.30000000447035,"connectStart":246.30000000447035,"domainLookupEnd":246.30000000447035,"domainLookupStart":246.30000000447035,"fetchStart":246.30000000447035,"redirectEnd":0,"redirectStart":0,"requestStart":246.30000000447035,"responseEnd":406.6000000014901,"responseStart":406.6000000014901,"secureConnectionStart":246.30000000447035},{"duration":161.39999999850988,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":246.40000000596046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":246.40000000596046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":407.80000000447035,"responseStart":0,"secureConnectionStart":0},{"duration":161.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":246.5,"connectEnd":246.5,"connectStart":246.5,"domainLookupEnd":246.5,"domainLookupStart":246.5,"fetchStart":246.5,"redirectEnd":0,"redirectStart":0,"requestStart":246.5,"responseEnd":407.90000000596046,"responseStart":407.90000000596046,"secureConnectionStart":246.5},{"duration":204.20000000298023,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":562,"connectEnd":562,"connectStart":562,"domainLookupEnd":562,"domainLookupStart":562,"fetchStart":562,"redirectEnd":0,"redirectStart":0,"requestStart":562,"responseEnd":766.2000000029802,"responseStart":766.2000000029802,"secureConnectionStart":562}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":128,"responseStart":238,"responseEnd":239,"domLoading":242,"domInteractive":860,"domContentLoadedEventStart":860,"domContentLoadedEventEnd":901,"domComplete":1171,"loadEventStart":1172,"loadEventEnd":1174,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"3123644f570946","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":78,"dbReadsTimeInMs":14,"dbConnsTimeInMs":16,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
