WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4589

WT -> Production Build Issue -> In HCM, Offer Approval screen, Digital signature not visible in offer letter preview.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Low
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Recruit
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Recruit
    • Reported by:
      Harbinger
    • Item State:
      Production QA - Production Deployed
    • Issue Importance:
      Must Have

      Description

      WT -> Production Build Issue -> In HCM, Offer Approval screen, offer letter preview not visible.

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          alankar.chavan Alankar Chavan (Inactive) created issue -
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Field Original Value New Value
          Link This issue clones WT-4586 [ WT-4586 ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Assignee Harshawardhan Phalake [ harshawardhan ] Shubhangi Jadhav [ shubhangi.jadhav ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Priority High [ 2 ] Low [ 4 ]
          QA Priya Dhamande [ priya.dhamande ] Rajendra Joshi [ rajendraj ]
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Module Parent values: Platform(10106) Parent values: Recruit(10102)
          alankar.chavan Alankar Chavan (Inactive) made changes -
          Component/s Recruit [ 10002 ]
          Component/s Platform [ 10006 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Issue Importance Must Have [ 11800 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Dev Due Date 25/Jan/2017
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Description Rate > Import Rates > Update Rates > Browse > Select File > Upload > Import > Server Error
          AH for HSPL

          		WT -> Production Build Issue -> In HCM, Offer Approval screen, offer letter preview not visible.
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Link This issue clones WT-4586 [ WT-4586 ]
          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Remaining Estimate 16h [ 57600 ]
          Original Estimate 16h [ 57600 ]
          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Remaining Estimate 16h [ 57600 ] 12h [ 43200 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 13333 [ 13333 ]
          Permalink
          varsha.shejawal Varsha Shejawal (Inactive) logged work - 15/Dec/16 10:00 PM
          • Time Spent:
            4h
             
            <No comment>
          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Remaining Estimate 12h [ 43200 ] 4h [ 14400 ]
          Time Spent 4h [ 14400 ] 12h [ 43200 ]
          Worklog Id 13983 [ 13983 ]
          Permalink
          varsha.shejawal Varsha Shejawal (Inactive) logged work - 16/Dec/16 05:33 PM
          • Time Spent:
            8h
             

            Analysis and Debugging

          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
          Time Spent 12h [ 43200 ] 16h [ 57600 ]
          Worklog Id 14251 [ 14251 ]
          Permalink
          varsha.shejawal Varsha Shejawal (Inactive) logged work - 19/Dec/16 05:30 PM
          • Time Spent:
            4h
             

            Analysis and debugging

          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Varsha Shejawal [ varsha.shejawal ]
          Permalink
          abhijeet.khandagale Abhijeet Khandagale (Inactive) logged work - 03/Jan/17 08:00 AM
          • Time Spent:
            2h
             

            Discussion and debugging with Varsha.

          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Time Spent 16h [ 57600 ] 24h [ 86400 ]
          Worklog Id 16920 [ 16920 ]
          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Original Estimate 16h [ 57600 ] 24h [ 86400 ]
          Permalink
          varsha.shejawal Varsha Shejawal (Inactive) logged work - 03/Jan/17 05:30 PM
          • Time Spent:
            8h
             

            Analysis and debugging

          abhijeet.khandagale Abhijeet Khandagale (Inactive) made changes -
          Time Spent 24h [ 86400 ] 26h [ 93600 ]
          Worklog Id 17001 [ 17001 ]
          Permalink
          abhijeet.khandagale Abhijeet Khandagale (Inactive) logged work - 05/Jan/17 08:00 AM
          • Time Spent:
            1h
             

            Helped Varsha as she don't have production access to debug PDF Service.

          Permalink
          varsha.shejawal Varsha Shejawal (Inactive) logged work - 05/Jan/17 10:30 PM
          • Time Spent:
            4h
             

            pointed local to production and checked why not working to Prod only.
            Analysis

          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Time Spent 26h [ 93600 ] 30h [ 108000 ]
          Worklog Id 17653 [ 17653 ]
          abhijeet.khandagale Abhijeet Khandagale (Inactive) made changes -
          Time Spent 30h [ 108000 ] 31h [ 111600 ]
          Worklog Id 17679 [ 17679 ]
          vijays Vijay Siddha (Inactive) made changes -
          Summary WT -> Production Build Issue -> In HCM, Offer Approval screen, offer letter preview not visible. WT -> Production Build Issue -> In HCM, Offer Approval screen, Digital signature not visible in offer letter preview.
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 10/Jan/17 11:54 AM
          • Time Spent:
            5h
             
            • discussed issue with Varsha
            • tried to analyse the problem
            • Looked at the digital signature creation methods
            • Compared different files and offer template data
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 31h [ 111600 ] 36h [ 129600 ]
          Worklog Id 18242 [ 18242 ]
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 11/Jan/17 12:27 PM
          • Time Spent:
            3.5h
             
            • Make sure that jSignature.js is loading on prod and Compared it with local copy
            • tried to analyse the code for digital signature
            • Added logs in PreviewOfferTemplate functions
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 36h [ 129600 ] 39.5h [ 142200 ]
          Worklog Id 18440 [ 18440 ]
          Hide
          Permalink
          vikas.pawar Vikas Pawar (Inactive) added a comment -

          Hi Rakesh Roy,

          I have added logs in file to identify the root cause for this and committed on production. We can revert this patch, once I am done with this.

          Vijay Siddha Vijayendra Shinde

          Show
          vikas.pawar Vikas Pawar (Inactive) added a comment - Hi Rakesh Roy , I have added logs in file to identify the root cause for this and committed on production. We can revert this patch, once I am done with this. Vijay Siddha Vijayendra Shinde
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Assignee Varsha Shejawal [ varsha.shejawal ] Vikas Pawar [ vikas.pawar ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 12/Jan/17 12:46 PM
          • Time Spent:
            3.5h
             
            • Committed test patch for logs on production
            • Analysed the signature logs,but it is working as expected
            • Used Production signature data with Local PDF service and Production PDF service with local code . It is working fine.
            • But production code and production service it is not working
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 39.5h [ 142200 ] 43h [ 154800 ]
          Worklog Id 18737 [ 18737 ]
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 13/Jan/17 02:34 PM
          • Time Spent:
            3.5h
             
            • Discussed solutions with Vijayendra, Saurabh
            • Tried multiple options to find out the root cause
            • Added logs in pdf service
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 43h [ 154800 ] 46.5h [ 167400 ]
          Worklog Id 19159 [ 19159 ]
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 16/Jan/17 03:16 PM
          • Time Spent:
            2h
             

            Tried to analyse the Production logs. Tried debug on LB

          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 46.5h [ 167400 ] 48.5h [ 174600 ]
          Worklog Id 19409 [ 19409 ]
          Permalink
          vikas.pawar Vikas Pawar (Inactive) logged work - 18/Jan/17 12:07 PM - edited
          • Time Spent:
            2h
             
            • Tried to find out the digital signature issue
            • Debugged LB PDF service
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Time Spent 48.5h [ 174600 ] 50.5h [ 181800 ]
          Worklog Id 19960 [ 19960 ]
          vikas.pawar Vikas Pawar (Inactive) made changes -
          Worklog Id 19960 [ 19960 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          Hide
          Permalink
          rakeshr Rakesh Roy (Inactive) added a comment -

          closed

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - closed
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Cancelled [ 10300 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Rejected [ 10004 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          Open In Development
          		528d 19h 18m 1
          Rakesh Roy (Inactive) made transition -
          In Development Rejected
          		2m 1
          Rakesh Roy (Inactive) made transition -
          Rejected Closed
          		1m 14s 1

            People

            Assignee:
            vikas.pawar Vikas Pawar (Inactive)
            Reporter:
            alankar.chavan Alankar Chavan (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 24h Original Estimate - 24h
                24h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 50.5h
                50.5h