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Type:
Bug
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Status: Closed
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Priority:
Low
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Resolution: Cancelled
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Recruit
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Labels:None
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Environment:Production
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Module:Recruit
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Reported by:Harbinger
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Item State:Production QA - Production Deployed
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Issue Importance:Must Have
WT -> Production Build Issue -> In HCM, Offer Approval screen, offer letter preview not visible.
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- Time Spent:
- 2h
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Discussion and debugging with Varsha.
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- Time Spent:
- 1h
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Helped Varsha as she don't have production access to debug PDF Service.
Varsha Shejawal (Inactive)
logged work - 05/Jan/17 10:30 PM -
- Time Spent:
- 4h
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pointed local to production and checked why not working to Prod only.
Analysis
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- Time Spent:
- 5h
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- discussed issue with Varsha
- tried to analyse the problem
- Looked at the digital signature creation methods
- Compared different files and offer template data
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- Time Spent:
- 3.5h
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- Make sure that jSignature.js is loading on prod and Compared it with local copy
- tried to analyse the code for digital signature
- Added logs in PreviewOfferTemplate functions
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- Time Spent:
- 3.5h
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- Committed test patch for logs on production
- Analysed the signature logs,but it is working as expected
- Used Production signature data with Local PDF service and Production PDF service with local code . It is working fine.
- But production code and production service it is not working
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- Time Spent:
- 3.5h
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- Discussed solutions with Vijayendra, Saurabh
- Tried multiple options to find out the root cause
- Added logs in pdf service
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- Time Spent:
- 2h
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Tried to analyse the Production logs. Tried debug on LB
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- Time Spent:
- 2h
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- Tried to find out the digital signature issue
- Debugged LB PDF service
