WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4660

Access Request

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Ossur
    • Module:
      BenAdmin

      Description

      I am requesting access to Ossur, Town of Cary, Moreland School District and Gelson's Market.

        Attachments

          Activity

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          FranklinD Franklin A. Davis (Inactive) created issue -
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          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment -

          Hello Franklin,

          This would need to be a WT ticket not CT. In addition, you will need to have an approval.

          Steve Allison can you please review this request? Franklin is providing assistance to Kari's clients.

          Thank you

          Show
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - Hello Franklin, This would need to be a WT ticket not CT. In addition, you will need to have an approval. Steve Allison can you please review this request? Franklin is providing assistance to Kari's clients. Thank you
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
          Field Original Value New Value
          Assignee Franklin A. Davis [ franklind ] Steve Allison [ sallison ]
          FranklinD Franklin A. Davis (Inactive) made changes -
          Description I am requesting access to Ossur, Town of Cary and Gelson's Market. I am requesting access to Ossur, Town of Cary, Moreland School District and Gelson's Market.
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          sallison Steve Allison (Inactive) added a comment -

          Approved for STAGE

          Show
          sallison Steve Allison (Inactive) added a comment - Approved for STAGE
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          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - - edited

          Hello Steve,

          Franklin also needs access to these clients in production. He is on Kari's out of office and will be servicing her clients.

          Thank you

          Show
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - - edited Hello Steve, Franklin also needs access to these clients in production. He is on Kari's out of office and will be servicing her clients. Thank you
          Hide
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          sallison Steve Allison (Inactive) added a comment -

          Approved accept for Customizer

          Show
          sallison Steve Allison (Inactive) added a comment - Approved accept for Customizer
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          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - - edited

          Hello,

          Can you please add access for Franklin Davis in production and stage for the following clients:

          Ossur, Town of Cary, Moreland School District and Gelson's Market

          The approval is above.

          Thank you

          Show
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - - edited Hello, Can you please add access for Franklin Davis in production and stage for the following clients: Ossur, Town of Cary, Moreland School District and Gelson's Market The approval is above. Thank you
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
          Environment Production [ 10005 ]
          Issue Type Task [ 3 ] Support Activity [ 10301 ]
          Key CT-329 WT-4660
          Project WORKTERRA-CT [ 10800 ] WORKTERRA [ 10000 ]
          Status To Do [ 10000 ] Open [ 1 ]
          Support Task Type Customization [ 11204 ]
          Workflow CT: Task Management Workflow [ 23141 ] WT_Support [ 23157 ]
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
          Assignee Steve Allison [ sallison ] Vijay Siddha [ vijays ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] Rakesh Roy [ rakeshr ]
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          rakeshr Rakesh Roy (Inactive) added a comment -

          Traci Simpson Done, please check and confirm.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Traci Simpson Done, please check and confirm.
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Rakesh Roy [ rakeshr ] Traci Simpson [ traci.simpson@ebsbenefits.com ]
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          Hide
          Permalink
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment -

          Franklin, please confirm that you have access and close this ticket.

          Thank you

          Show
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - Franklin, please confirm that you have access and close this ticket. Thank you
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
          Assignee Traci Simpson [ traci.simpson@ebsbenefits.com ] Franklin A. Davis [ franklind ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Traci Simpson (Inactive) made transition -
          To Do Open
          		3h 32m 1
          Rakesh Roy (Inactive) made transition -
          Open Resolved
          		5h 51m 1

            People

            Assignee:
            FranklinD Franklin A. Davis (Inactive)
            Reporter:
            FranklinD Franklin A. Davis (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: