WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4765

Server error in Prod - Utah Valley

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Module:
      BenAdmin

      Description

      It is for Utah Valley in Prod for UHC. 
      Error is coming up with pulling EE David Prestriedge conf statement.  Checked a few other EEs and it seems isolated
      to him.

       

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-6478 Dependent SSN - consider Special character

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Transition Time In Source Status Execution Times
            Swapnil Pandhare (Inactive) made transition -
            Open Waiting for Customer Input
            		7h 39m 1
            Swapnil Pandhare (Inactive) made transition -
            Waiting for Customer Input In Progress
            		3d 8h 10m 1
            Swapnil Pandhare (Inactive) made transition -
            In Progress Resolved
            		11d 12h 2m 1
            Jennifer Leugers made transition -
            Resolved Reopen
            		27d 21h 34m 1
            Hrishikesh Deshpande (Inactive) made transition -
            Reopen In Progress
            		14d 22h 55m 1
            Hrishikesh Deshpande (Inactive) made transition -
            In Progress Dev Analysis
            		2m 38s 1
            Satya made transition -
            Dev Analysis Resolved
            		5d 7h 28m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
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              0 Vote for this issue
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              9 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: