WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4804

Softchoice - Copy of Production to Stage

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Company Move
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Softchoice
    • Module:
      BenAdmin

      Description

      Please copy Production to Stage. Okay to overlay. Jennifer Leugers for approval.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5172 Company Down : Softchoice >> Server error occured while downloading 1095-C form

          • High - Serious problem that could block progress.
          • Closed

          Support Activity - Support Activity WT-5173 Company Down : Softchoice >> Server error occurred while downloading 1095-B form

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-5177 Company Down : Softchoice >> Server error while downloading Add change Term Report

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Deborah Mascot,
            WT-5172 and WT-5172 are open and fix will be given in regular stage patches. Now, by removing 'SSN/SIN' from Order By field, server error does not occur. While these two issues are open, you may continue testing of this company.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Deborah Mascot, WT-5172 and WT-5172 are open and fix will be given in regular stage patches. Now, by removing 'SSN/SIN' from Order By field, server error does not occur. While these two issues are open, you may continue testing of this company. With Best Regards Rajendra Joshi
            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Deborah Mascot,

            Here is the latest status on one of the linked open issue with this ticket WT-5173
            ---------------------------
            Remove the 'SSN/SIN' from Order by and re -run the report.
            This "SSN/SIN" field is causing the error as SSN/SIN does not exist in Employee Table.
            This error is only on this company as its field name is different. Usually field name is Social_Security_no.
            We will give proper fix for this in regular patches.
            ---------------------------

            This ticket will be updated once the linked issues are resolved. Thanks.

            CC: Rajendra Joshi, Kunal Kedari, Satya, shyam sharma Vijay Siddha,

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Deborah Mascot , Here is the latest status on one of the linked open issue with this ticket WT-5173 --------------------------- Remove the 'SSN/SIN' from Order by and re -run the report. This "SSN/SIN" field is causing the error as SSN/SIN does not exist in Employee Table. This error is only on this company as its field name is different. Usually field name is Social_Security_no. We will give proper fix for this in regular patches. --------------------------- This ticket will be updated once the linked issues are resolved. Thanks. CC: Rajendra Joshi , Kunal Kedari , Satya , shyam sharma Vijay Siddha ,
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Mandar Kulkarni please advise ststus

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Mandar Kulkarni please advise ststus
            Hide
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            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Please advise status. Jennifer Leugers

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Please advise status. Jennifer Leugers
            Hide
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            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Please advise the status of the copy asap, as we need to begin OE coding.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Please advise the status of the copy asap, as we need to begin OE coding.
            14 older comments

              People

              Assignee:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: