-
Type:
Support Activity
-
Status: Closed
-
Priority:
Medium
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: ACA
-
Labels:None
-
Support Task Type:ACA IRS Report
-
Reported by:Support
-
Company:JE Dunn
-
Module:ACA - 2017
Field | Original Value | New Value |
---|---|---|
Assignee | Kumar Chhajed [ kumar.chhajed ] | Jennifer Leugers [ jennifer.leugers ] |
Status | Open [ 1 ] | Waiting for Customer Input [ 10500 ] |
-
- Time Spent:
- 1h
-
analysis of client query
report run
Remaining Estimate | 8h [ 28800 ] | |
Original Estimate | 8h [ 28800 ] |
Remaining Estimate | 8h [ 28800 ] | 7h [ 25200 ] |
Time Spent | 1h [ 3600 ] | |
Worklog Id | 17847 [ 17847 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Ramya Tantry [ ramya.tantry ] |
Remaining Estimate | 7h [ 25200 ] | 6.5h [ 23400 ] |
Time Spent | 1h [ 3600 ] | 1.5h [ 5400 ] |
Worklog Id | 18212 [ 18212 ] |
Assignee | Ramya Tantry [ ramya.tantry ] | Kumar Chhajed [ kumar.chhajed ] |
Assignee | Kumar Chhajed [ kumar.chhajed ] | Jennifer Leugers [ jennifer.leugers ] |
-
- Time Spent:
- 1h
-
Internal Discussion and resolve client query
Remaining Estimate | 6.5h [ 23400 ] | 5.75h [ 20700 ] |
Time Spent | 1.5h [ 5400 ] | 2.25h [ 8100 ] |
Worklog Id | 18229 [ 18229 ] |
Remaining Estimate | 5.75h [ 20700 ] | 5.5h [ 19800 ] |
Time Spent | 2.25h [ 8100 ] | 2.5h [ 9000 ] |
Worklog Id | 18229 [ 18229 ] |
-
- Time Spent:
- 1.5h
-
Analysis of mailed by client and reply all the queries.
Remaining Estimate | 5.5h [ 19800 ] | 4h [ 14400 ] |
Time Spent | 2.5h [ 9000 ] | 4h [ 14400 ] |
Worklog Id | 19243 [ 19243 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Nandkumar [ satyap ] |
Assignee | Nandkumar [ satyap ] | Smita Pawar [ smita.pawar ] |
-
- Time Spent:
- 1h
-
analysis and discussion with QA
Remaining Estimate | 4h [ 14400 ] | 3h [ 10800 ] |
Time Spent | 4h [ 14400 ] | 5h [ 18000 ] |
Worklog Id | 19925 [ 19925 ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
-
- Time Spent:
- 3h
-
1.Analysis
2.Customization changes
3.Rerun Repots
Original Estimate | 8h [ 28800 ] | 12h [ 43200 ] |
Remaining Estimate | 3h [ 10800 ] | 0h [ 0 ] |
Time Spent | 5h [ 18000 ] | 8h [ 28800 ] |
Worklog Id | 19981 [ 19981 ] |
Assignee | Smita Pawar [ smita.pawar ] | Jennifer Leugers [ jennifer.leugers ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Nandkumar [ satyap ] |
Assignee | Nandkumar [ satyap ] | Ramya Tantry [ ramya.tantry ] |
Assignee | Ramya Tantry [ ramya.tantry ] | Jennifer Leugers [ jennifer.leugers ] |
Resolution | Done [ 10000 ] | |
Status | Resolved [ 5 ] | Reopened [ 4 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Ramya Tantry [ ramya.tantry ] |
Status | Reopened [ 4 ] | In Progress [ 3 ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Ramya Tantry [ ramya.tantry ] | Jennifer Leugers [ jennifer.leugers ] |
-
- Time Spent:
- 4h
-
analysis
discussion
re-run report
draft reply
Time Spent | 8h [ 28800 ] | 12h [ 43200 ] |
Worklog Id | 21037 [ 21037 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Ramya Tantry [ ramya.tantry ] |
Assignee | Ramya Tantry [ ramya.tantry ] | Kumar Chhajed [ kumar.chhajed ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
-
- Time Spent:
- 1.5h
-
analysis of client query
analysis with Kumar
Time Spent | 12h [ 43200 ] | 13.5h [ 48600 ] |
Worklog Id | 21870 [ 21870 ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Kumar Chhajed [ kumar.chhajed ] | Jennifer Leugers [ jennifer.leugers ] |
-
- Time Spent:
- 1.5h
-
Resolve client query
Analysis with Ramya
Time Spent | 13.5h [ 48600 ] | 15h [ 54000 ] |
Worklog Id | 22005 [ 22005 ] |
Attachment | WORKTERRA ACAMP IRS Reporting Specifications for Data Files Edited LK-o....xls [ 38861 ] |
-
- Time Spent:
- 0.5h
- <No comment>
Time Spent | 15h [ 54000 ] | 15.5h [ 55800 ] |
Worklog Id | 22644 [ 22644 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Nandkumar [ satyap ] |
Attachment | WORKTERRA ACAMP IRS Reporting Specifications for Data Files Edited LK-J....xlsb [ 39616 ] |
-
- Time Spent:
- 0.5h
-
Analysis of JE Dunn historical data provided by client
Assignee | Nandkumar [ satyap ] | Revansiddha Gaur [ revansiddha.gaur ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Time Spent | 15.5h [ 55800 ] | 16h [ 57600 ] |
Worklog Id | 25247 [ 25247 ] |
-
- Time Spent:
- 2h
-
Discussion & File go through.
Time Spent | 16h [ 57600 ] | 18h [ 64800 ] |
Worklog Id | 25347 [ 25347 ] |
-
- Time Spent:
- 6h
- <No comment>
Time Spent | 18h [ 64800 ] | 24h [ 86400 ] |
Worklog Id | 25583 [ 25583 ] |
-
- Time Spent:
- 9.5h
-
Internal Discussion,Data verification,data file creation,Reply to Jira, import..
Time Spent | 24h [ 86400 ] | 33.5h [ 120600 ] |
Worklog Id | 25710 [ 25710 ] |
Time Spent | 33.5h [ 120600 ] | 34h [ 122400 ] |
Worklog Id | 25876 [ 25876 ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Smita Pawar [ smita.pawar ] |
-
- Time Spent:
- 2h
- <No comment>
Time Spent | 34h [ 122400 ] | 36h [ 129600 ] |
Worklog Id | 25949 [ 25949 ] |
-
- Time Spent:
- 8h
-
Historical data load,Reply to Jira,Internal discussion.
Time Spent | 36h [ 129600 ] | 44h [ 158400 ] |
Worklog Id | 26016 [ 26016 ] |
Assignee | Smita Pawar [ smita.pawar ] | Mahendra Mungase [ mahendra.mungase ] |
Time Spent | 44h [ 158400 ] | 44.5h [ 160200 ] |
Worklog Id | 26259 [ 26259 ] |
Time Spent | 44.5h [ 160200 ] | 44.75h [ 161100 ] |
Worklog Id | 26321 [ 26321 ] |
-
- Time Spent:
- 2h
-
Analysis
Internal discussion Revan
Time Spent | 44.75h [ 161100 ] | 46.75h [ 168300 ] |
Worklog Id | 26409 [ 26409 ] |
-
- Time Spent:
- 1.5h
-
Analysis for observed points shared by qa.
Assignee | Mahendra Mungase [ mahendra.mungase ] | Revansiddha Gaur [ revansiddha.gaur ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Mahendra Mungase [ mahendra.mungase ] |
Time Spent | 46.75h [ 168300 ] | 48.25h [ 173700 ] |
Worklog Id | 26602 [ 26602 ] |
Assignee | Mahendra Mungase [ mahendra.mungase ] | Jennifer Leugers [ jennifer.leugers ] |
Attachment | ACA1095C-Cobra.xls [ 40519 ] |
Attachment | ACA1095C New from hspl.xls [ 40520 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Revansiddha Gaur [ revansiddha.gaur ] |
-
- Time Spent:
- 11.5h
-
Cobra file analysis,active employee offer correction,client call,jira reply
Time Spent | 48.25h [ 173700 ] | 60.75h [ 218700 ] |
Worklog Id | 26774 [ 26774 ] |
Remaining Estimate | 0h [ 0 ] | 1h [ 3600 ] |
Time Spent | 60.75h [ 218700 ] | 59.75h [ 215100 ] |
Worklog Id | 26774 [ 26774 ] |
-
- Time Spent:
- 1h
-
Analysis and verification of historical data
Attachment | ACA1095C Cobra-23Feb2017.xls [ 40629 ] | |
Attachment | Cobra File Employee Discrepancy Details.xlsx [ 40630 ] |
Attachment | Cobra File Employee Discrepancy Details.xlsx [ 40631 ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Jennifer Leugers [ jennifer.leugers ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
-
- Time Spent:
- 12.5h
-
Historical data & client support
-
- Time Spent:
- 2h
- <No comment>
Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
Time Spent | 59.75h [ 215100 ] | 72.25h [ 260100 ] |
Worklog Id | 27051 [ 27051 ] |
Time Spent | 72.25h [ 260100 ] | 76.25h [ 274500 ] |
Worklog Id | 27148 [ 27148 ] |
Time Spent | 76.25h [ 274500 ] | 77.25h [ 278100 ] |
Worklog Id | 27176 [ 27176 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Nandkumar [ satyap ] |
Assignee | Nandkumar [ satyap ] | Revansiddha Gaur [ revansiddha.gaur ] |
-
- Time Spent:
- 1h
-
Employee data verification
-
- Time Spent:
- 2.5h
-
1.Analysis
2.Internal discussion
3.Report & Historical data analysis for mentioned employees
Time Spent | 77.25h [ 278100 ] | 79.25h [ 285300 ] |
Worklog Id | 27567 [ 27567 ] |
Time Spent | 79.25h [ 285300 ] | 80.25h [ 288900 ] |
Worklog Id | 27638 [ 27638 ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Jennifer Leugers [ jennifer.leugers ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Revansiddha Gaur [ revansiddha.gaur ] |
-
- Time Spent:
- 9h
-
Query resolution ,internal discussion
-
- Time Spent:
- 4h
- <No comment>
Time Spent | 80.25h [ 288900 ] | 89.25h [ 321300 ] |
Worklog Id | 27784 [ 27784 ] |
Time Spent | 89.25h [ 321300 ] | 90.25h [ 324900 ] |
Worklog Id | 27887 [ 27887 ] |
Time Spent | 90.25h [ 324900 ] | 90h 35m [ 326100 ] |
Worklog Id | 28014 [ 28014 ] |
-
- Time Spent:
- 0.5h
-
Discussion with Kumar and Revan
Time Spent | 90h 35m [ 326100 ] | 91h 5m [ 327900 ] |
Worklog Id | 28015 [ 28015 ] |
-
- Time Spent:
- 4h
-
Analysis with Revan
Run 1095C Reports
Internal discussion with Revan and Ramya
Time Spent | 91h 5m [ 327900 ] | 95h 5m [ 342300 ] |
Worklog Id | 28190 [ 28190 ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Jennifer Leugers [ jennifer.leugers ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Time Spent | 95h 5m [ 342300 ] | 105h 5m [ 378300 ] |
Worklog Id | 28332 [ 28332 ] |
Attachment | Copy of Copy of JE DUNN JL - SSNs First file.xlsb [ 41135 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Nandkumar [ satyap ] |
Assignee | Nandkumar [ satyap ] | Kumar Chhajed [ kumar.chhajed ] |
Time Spent | 105h 5m [ 378300 ] | 107h 5m [ 385500 ] |
Worklog Id | 28438 [ 28438 ] |
Time Spent | 107h 5m [ 385500 ] | 111h 5m [ 399900 ] |
Worklog Id | 28451 [ 28451 ] |
Time Spent | 111h 5m [ 399900 ] | 113h 35m [ 408900 ] |
Worklog Id | 28462 [ 28462 ] |
Attachment | JEDunn_SSN_List_02March.xls [ 41163 ] |
Assignee | Kumar Chhajed [ kumar.chhajed ] | Jennifer Leugers [ jennifer.leugers ] |
Attachment | JE_Dunn_Consolidated.PNG [ 41205 ] |
-
- Time Spent:
- 3h
-
Internal discussion with Revan
Update employee records
Run Reports
Draft reply
Time Spent | 113h 35m [ 408900 ] | 116h 35m [ 419700 ] |
Worklog Id | 28512 [ 28512 ] |
Time Spent | 116h 35m [ 419700 ] | 117h 5m [ 421500 ] |
Worklog Id | 27567 [ 27567 ] |
-
- Time Spent:
- 5h
- <No comment>
Time Spent | 117h 5m [ 421500 ] | 122h 5m [ 439500 ] |
Worklog Id | 29126 [ 29126 ] |
Attachment | JE Dunn Manual Created 1095C.zip [ 41484 ] |
Attachment | image007.png [ 41499 ] | |
Attachment | image008.png [ 41500 ] | |
Attachment | image009.jpg [ 41501 ] | |
Attachment | image010.png [ 41502 ] |
Time Spent | 122h 5m [ 439500 ] | 124h 5m [ 446700 ] |
Worklog Id | 29447 [ 29447 ] |
-
- Time Spent:
- 2h
-
Internal discussion with Smita and Nandu
Find Employees for correction
Time Spent | 124h 5m [ 446700 ] | 126h 5m [ 453900 ] |
Worklog Id | 29475 [ 29475 ] |
-
- Time Spent:
- 0.75h
-
Jira update
Analysis
Draft
KT to Swapnil
Time Spent | 126h 5m [ 453900 ] | 126h 50m [ 456600 ] |
Worklog Id | 29522 [ 29522 ] |
-
- Time Spent:
- 1h
- <No comment>
Assignee | Jennifer Leugers [ jennifer.leugers ] | Smita Pawar [ smita.pawar ] |
Assignee | Smita Pawar [ smita.pawar ] | Revansiddha Gaur [ revansiddha.gaur ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Assignee | Revansiddha Gaur [ revansiddha.gaur ] | Jennifer Leugers [ jennifer.leugers ] |
Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Time Spent | 126h 50m [ 456600 ] | 127h 20m [ 458400 ] |
Worklog Id | 30478 [ 30478 ] |
Attachment | AMY O'NEILL.pdf [ 42096 ] |
Attachment | BARBARA HACHEY.pdf [ 42097 ] |
Attachment | CHRISTINA SILLS.pdf [ 42098 ] |
Attachment | Dan Euston.pdf [ 42099 ] |
Attachment | ELIZABETH DUNN.pdf [ 42100 ] |
Attachment | James Meyer.pdf [ 42101 ] |
Attachment | Jason Reip.pdf [ 42102 ] |
Attachment | JAYNE MCARTHUR.pdf [ 42103 ] |
Attachment | Jeffrey Campbell.pdf [ 42104 ] |
Attachment | Kamal Ariss.pdf [ 42105 ] |
Attachment | KEVIN DUNN.pdf [ 42106 ] |
Attachment | MAURICE DERRETT.pdf [ 42107 ] |
Attachment | Robert Hollar.pdf [ 42108 ] |
Attachment | Russell Ardillo.pdf [ 42109 ] |
Attachment | SCHAFER KELLY.pdf [ 42110 ] |
Attachment | Timothy Bartlett.pdf [ 42111 ] |
Attachment | Tyler Wilcox.pdf [ 42112 ] |
Assignee | Jennifer Leugers [ jennifer.leugers ] | Smita Pawar [ smita.pawar ] |
Time Spent | 127h 20m [ 458400 ] | 128h 20m [ 462000 ] |
Worklog Id | 31327 [ 31327 ] |
-
- Time Spent:
- 1h
-
Analysis
Internal discussion
Jira updates
Assignee | Smita Pawar [ smita.pawar ] | Cathleen Harrington [ cathleen.harrington@ebsbenefits.com ] |
Time Spent | 128h 20m [ 462000 ] | 129h 20m [ 465600 ] |
Worklog Id | 31400 [ 31400 ] |
Time Spent | 129h 20m [ 465600 ] | 130h 20m [ 469200 ] |
Worklog Id | 31729 [ 31729 ] |
Attachment | JE Dunn screen shot for JIRA to combine reports.docx [ 42551 ] |
-
- Time Spent:
- 4h
-
Analysis
Running reports
Internal discussion with team
Draft reply
-
- Time Spent:
- 4h
-
Analysis
Report Run
Jira updates
Email communication
Time Spent | 130h 20m [ 469200 ] | 134h 20m [ 483600 ] |
Worklog Id | 32344 [ 32344 ] |
Time Spent | 134h 20m [ 483600 ] | 138h 20m [ 498000 ] |
Worklog Id | 32477 [ 32477 ] |
Worklog Id | 32477 [ 32477 ] |
Time Spent | 138h 20m [ 498000 ] | 139h 20m [ 501600 ] |
Worklog Id | 32478 [ 32478 ] |
Attachment | IRS submission.png [ 42692 ] |
-
- Time Spent:
- 1h
-
Query resolution
Internal discussion with smita
Time Spent | 139h 20m [ 501600 ] | 140h 20m [ 505200 ] |
Worklog Id | 32627 [ 32627 ] |
Worklog Id | 32627 [ 32627 ] |
-
- Time Spent:
- 2.5h
-
Internal discussion
Reports RERUN
Xml generation
Jira updates
Draft
Time Spent | 140h 20m [ 505200 ] | 142h 50m [ 514200 ] |
Worklog Id | 32649 [ 32649 ] |
Attachment | JE Dunn count off pic.docx [ 43677 ] |
Attachment | JE Dunn count off pic.docx [ 43678 ] |
-
- Time Spent:
- 2h
-
Internal discussion with nandu
Time Spent | 142h 50m [ 514200 ] | 144h 50m [ 521400 ] |
Worklog Id | 35560 [ 35560 ] |
Attachment | JE dunn description.zip [ 43835 ] |
Attachment | image001.png [ 43836 ] | |
Attachment | image002.png [ 43837 ] | |
Attachment | image003.jpg [ 43838 ] | |
Attachment | image010.png [ 43839 ] |
Attachment | image001.jpg [ 43840 ] | |
Attachment | image002.png [ 43841 ] | |
Attachment | image003.gif [ 43842 ] |
Attachment | image001.jpg [ 43850 ] | |
Attachment | image002.png [ 43851 ] |
Time Spent | 144h 50m [ 521400 ] | 146h 50m [ 528600 ] |
Worklog Id | 35669 [ 35669 ] |
Worklog Id | 35669 [ 35669 ] |
Worklog Id | 35669 [ 35669 ] |
Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |
Transition | Time In Source Status | Execution Times |
---|
|
3h 16m | 1 |
|
2d 16h 51m | 1 |
|
2s | 1 |
|
8d 8h 11m | 6 |
|
307d 13h 21m | 7 |
|
3d 6h 8m | 2 |
|
42s | 1 |
Hi Jennifer Leugers
Please verify ACA Customization on this company and please make changes on this screen if necessary,so that the report can be re-run with latest customization.
CC: Nandkumar Prabhakar Karlekar,Sachin Hingole