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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: ACA
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Labels:None
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Support Task Type:ACA IRS Report
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Reported by:Support
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Company:JE Dunn
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Module:ACA - 2017
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- Time Spent:
- 1h
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analysis of client query
report run
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- Time Spent:
- 1h
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Internal Discussion and resolve client query
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- Time Spent:
- 1.5h
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Analysis of mailed by client and reply all the queries.
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- Time Spent:
- 1h
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analysis and discussion with QA
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- Time Spent:
- 3h
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1.Analysis
2.Customization changes
3.Rerun Repots
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- Time Spent:
- 4h
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analysis
discussion
re-run report
draft reply
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- Time Spent:
- 1.5h
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analysis of client query
analysis with Kumar
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- Time Spent:
- 1.5h
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Resolve client query
Analysis with Ramya
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- Time Spent:
- 0.5h
- <No comment>
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- Time Spent:
- 0.5h
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Analysis of JE Dunn historical data provided by client
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- Time Spent:
- 2h
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Discussion & File go through.
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- Time Spent:
- 6h
- <No comment>
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- Time Spent:
- 9.5h
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Internal Discussion,Data verification,data file creation,Reply to Jira, import..
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- Time Spent:
- 2h
- <No comment>
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- Time Spent:
- 8h
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Historical data load,Reply to Jira,Internal discussion.
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- Time Spent:
- 2h
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Analysis
Internal discussion Revan
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- Time Spent:
- 1.5h
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Analysis for observed points shared by qa.
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- Time Spent:
- 11.5h
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Cobra file analysis,active employee offer correction,client call,jira reply
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- Time Spent:
- 1h
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Analysis and verification of historical data
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- Time Spent:
- 12.5h
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Historical data & client support
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- Time Spent:
- 2h
- <No comment>
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- Time Spent:
- 1h
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Employee data verification
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- Time Spent:
- 2.5h
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1.Analysis
2.Internal discussion
3.Report & Historical data analysis for mentioned employees
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- Time Spent:
- 9h
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Query resolution ,internal discussion
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- Time Spent:
- 4h
- <No comment>
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- Time Spent:
- 0.5h
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Discussion with Kumar and Revan
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- Time Spent:
- 4h
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Analysis with Revan
Run 1095C Reports
Internal discussion with Revan and Ramya
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- Time Spent:
- 3h
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Internal discussion with Revan
Update employee records
Run Reports
Draft reply
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- Time Spent:
- 5h
- <No comment>
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- Time Spent:
- 2h
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Internal discussion with Smita and Nandu
Find Employees for correction
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- Time Spent:
- 0.75h
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Jira update
Analysis
Draft
KT to Swapnil
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- Time Spent:
- 1h
- <No comment>
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- Time Spent:
- 1h
-
Analysis
Internal discussion
Jira updates
-
- Time Spent:
- 4h
-
Analysis
Running reports
Internal discussion with team
Draft reply
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- Time Spent:
- 4h
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Analysis
Report Run
Jira updates
Email communication
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- Time Spent:
- 1h
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Query resolution
Internal discussion with smita
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- Time Spent:
- 2.5h
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Internal discussion
Reports RERUN
Xml generation
Jira updates
Draft
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- Time Spent:
- 2h
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Internal discussion with nandu