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Type:
Support Activity
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Status:
Resolved
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
ACA Data Audit
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Issue Importance:
Must Have
Open enrollment starts 12/5, therefore the importance for the Client is critical.
Client is asking the following questions included is the attached reports.
Attached are the two reports we spoke about in our conference call. I’m trying to figure out if either of these reports tell me which extra board or part employee is eligible for health benefits next year.
1. On the first attachment it shows some employees with average monthly hours of 173.82 or 347.66. What does this report mean?
2. The attachment report reflects FTE hours. Is this the report I use to determine eligibility for part time/extra board employees?
3. Does either report show me the average hours worked per month for the calendar year 2016?
4. Are the average hours calculated on the basis of a 12 month period, even if the employee worked less than a 12-month period (e.g. new hire who worked 5 months in 2016)?
Sorry for all the questions, but I need to determine eligibility for this group before Open Enrollment so I can contact the employees.
Kristi Smith
Jennifer Leugers
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Hi Cathleen Harrington
As per analysis, Time and attendance data is not loaded in the system properly, can you please provide the complete 2016 time import files so we will import and let you know the average working hours for weekly and monthly for complete year 2016.
Note : Only 322 employees time sheet data is loaded in to the system so system is referring data from employee demographic page.