WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-6778

Sonoma Academy OE set up for testing in stage

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Client
    • Company:
      Sonoma Academy
    • Module:
      BenAdmin
    • Issue Importance:
      Must Have

      Description

      Hello,

      This client OE is set up in stage. Attached is the Technical Spreadsheet. Please also reset all passwords and mark login as incomplete for those employees in stage. In addition, please remove any reference to flex in the passive enrollment page.

      Thank you.

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-560 Clem and Sons Concrete - Stage - Rates are not shown

          • High - Serious problem that could block progress.
          • Approved for Development

          Bug - A problem which impairs or prevents the functions of the product. WT-7043 Rate clonning: Age banded Rates - Employee/spouse costs are not getting clonned

          • Critical - This problem will block progress.
          • Closed

            Activity

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            19 older comments
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            Permalink
            samir Samir added a comment -

            Hi Kristi Smith,

            Amruta Lohiya and Neelam Yangal will call you at 9:00 AM IST

            Regards,
            Samir

            Show
            samir Samir added a comment - Hi Kristi Smith , Amruta Lohiya and Neelam Yangal will call you at 9:00 AM IST Regards, Samir
            Hide
            Permalink
            kristi.smith Kristi Smith (Inactive) added a comment -

            Samir Amruta Lohiya Neelam Yangal

            That is 8:30pm tonight my time, correct? The client is looking for a solution today so I am hoping you can answer some questions for me. I don't see a way to create sub rates under these rates and don't really have a need to clone the rate right now. Do I need to move forward advising the client the that any time they add a child the rate will reflect $.00 until this is fixed? If they approve UAT is it possible that this will be fixed before OE in production?

            Thank you.

            Lorena.Nava@ebsbenefits.com

            Show
            kristi.smith Kristi Smith (Inactive) added a comment - Samir Amruta Lohiya Neelam Yangal That is 8:30pm tonight my time, correct? The client is looking for a solution today so I am hoping you can answer some questions for me. I don't see a way to create sub rates under these rates and don't really have a need to clone the rate right now. Do I need to move forward advising the client the that any time they add a child the rate will reflect $.00 until this is fixed? If they approve UAT is it possible that this will be fixed before OE in production? Thank you. Lorena.Nava@ebsbenefits.com
            Hide
            Permalink
            neelam.yangal Neelam Yangal (Inactive) added a comment -

            Hi Kristi Smith,

            CC: Amruta Lohiya, Samir

            It is bit difficult to fix all issues related to age banded medical rates within short time period, because we need to change whole design of this page, hence ETA for this enhancement was proposed with almost 30days.
            Now in the system if employees are enrolling with child then cost will reflect $0.00.

            Please let us know, if you need any more information on this.

            Thanks,
            Neelam

            Show
            neelam.yangal Neelam Yangal (Inactive) added a comment - Hi Kristi Smith , CC: Amruta Lohiya , Samir It is bit difficult to fix all issues related to age banded medical rates within short time period, because we need to change whole design of this page, hence ETA for this enhancement was proposed with almost 30days. Now in the system if employees are enrolling with child then cost will reflect $0.00. Please let us know, if you need any more information on this. Thanks, Neelam
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Satya Please check this change and update for next action if any.

            Vijay Siddha

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Satya Please check this change and update for next action if any. Vijay Siddha
            Hide
            Permalink
            satyap Satya added a comment -

            This relates to Enhancement WT-560. After completing this enhancement, scope of current support task will be achieved.

            Regards,
            Satya Prakash.

            Cc: Neelam Yangal Rakesh Roy Vijay Siddha

            Show
            satyap Satya added a comment - This relates to Enhancement WT-560 . After completing this enhancement, scope of current support task will be achieved. Regards, Satya Prakash. Cc: Neelam Yangal Rakesh Roy Vijay Siddha

              People

              Assignee:
              satyap Satya
              Reporter:
              kristi.smith Kristi Smith (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 11h Original Estimate - 11h
                  11h
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                  Logged:
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