WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-6822

Xpress Tool not available on Chimane's stage user name

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Xpress
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Stage
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hi Samir,

      I sent Dave a note because I have to demo the Xpress tool on Monday and so went in today to test it out and couldn't locate it. So am wondering if it is longer available with my stage user name. Dave recommended I create a Jira ticket. Please let me know what other information that you need.

        Attachments

          Activity

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          chimane Chimane Rhodes (Inactive) created issue -
          chimane Chimane Rhodes (Inactive) made changes -
          Field Original Value New Value
          Assignee Sujit Chopade [ sujit.chopade ] Samir [ samir ]
          Hide
          Permalink
          samir Samir added a comment -

          Hi [~chimane@ebsbenefits.com]

          Can you please try now, added "Add Express" to your policy

          Regards,
          Samir

          Show
          samir Samir added a comment - Hi [~chimane@ebsbenefits.com] Can you please try now, added "Add Express" to your policy Regards, Samir
          samir Samir made changes -
          Assignee Samir [ samir ] Chimane Rhodes [ chimane@ebsbenefits.com ]
          Hide
          Permalink
          chimane Chimane Rhodes (Inactive) added a comment -

          Great I see it and will let you know if I have any issues with it.

          Show
          chimane Chimane Rhodes (Inactive) added a comment - Great I see it and will let you know if I have any issues with it.
          Hide
          Permalink
          chimane Chimane Rhodes (Inactive) added a comment -

          Hi Samir,

          I cannot get past step 3, it wont let me create a plan and save it.

          Show
          chimane Chimane Rhodes (Inactive) added a comment - Hi Samir, I cannot get past step 3, it wont let me create a plan and save it.
          samir Samir made changes -
          Assignee Chimane Rhodes [ chimane@ebsbenefits.com ] Samir [ samir ]
          Hide
          Permalink
          samir Samir added a comment -

          Hi [~chimane@ebsbenefits.com],

          I m marking this as resolved. Let me know if anything else is needed

          Regards,
          Samir

          Show
          samir Samir added a comment - Hi [~chimane@ebsbenefits.com] , I m marking this as resolved. Let me know if anything else is needed Regards, Samir
          samir Samir made changes -
          Environment Stage [ 10004 ]
          Issue Type Change Request [ 10002 ] Support Activity [ 10301 ]
          Status New Request [ 10029 ] Resolved [ 5 ]
          Support Task Type Query Resolution [ 11205 ]
          Workflow WT_Features [ 28055 ] WT_Support [ 28245 ]
          samir Samir made changes -
          Assignee Samir [ samir ] Chimane Rhodes [ chimane@ebsbenefits.com ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Resolved [ 5 ] Reopened [ 4 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Reopened [ 4 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Transition Time In Source Status Execution Times
          Samir made transition -
          New Request Resolved
          		4d 1h 52m 1
          Rakesh Roy (Inactive) made transition -
          Resolved Reopen
          		5d 18h 20m 1
          Rakesh Roy (Inactive) made transition -
          Reopen Resolved
          		8s 1

            People

            Assignee:
            chimane Chimane Rhodes (Inactive)
            Reporter:
            chimane Chimane Rhodes (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: