WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-6977

Michael Best- Rate Discrepancy

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Michael Best Benefits
    • Module:
      BenAdmin

      Description

      Michael Best changed payroll schedules from 26 to 24 payperiods,

      Michael Best employee Yili Cao had a recent life event. Client is seeing a 12/1/2016 effective date for the rate (monthly divide by 24) that should not be effective until 1/1/2017.

      There are two (2) medical rates with a 12/1/2016 effective rate.

      I need to have the monthly rate divided by 24 effective on 1/1/2017.

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          michelle.parker Michelle Parker (Inactive) created issue -
          janine.calendo Janine Calendo (Inactive) made changes -
          Field Original Value New Value
          Assignee Jennifer Fernandes [ jjsassy99 ]
          dkulling Debbie Kulling made changes -
          Environment Production [ 10005 ]
          Issue Type Task [ 3 ] Support Activity [ 10301 ]
          Key CT-562 WT-6977
          Project WORKTERRA-CT [ 10800 ] WORKTERRA [ 10000 ]
          Status To Do [ 10000 ] Open [ 1 ]
          Support Task Type Customization [ 11204 ]
          Workflow CT: Task Management Workflow [ 28335 ] WT_Support [ 28448 ]
          dkulling Debbie Kulling made changes -
          Assignee Jennifer Fernandes [ jjsassy99 ] Satya [ ID10004 ]
          satyap Satya made changes -
          Assignee Satya [ ID10004 ] Jyoti Mayne [ jyoti.mayne ]
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Jyoti Mayne [ jyoti.mayne ] Umesh Kadam [ umesh.kadam ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Assignee Umesh Kadam [ umesh.kadam ] Michelle Parker [ michelle.parker ]
          Resolution Fixed [ 1 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 12056 [ 12056 ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Worklog Id 12056 [ 12056 ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Time Spent 2h [ 7200 ] 3.5h [ 12600 ]
          Worklog Id 12607 [ 12607 ]
          umesh.kadam Umesh Kadam (Inactive) made changes -
          Time Spent 3.5h [ 12600 ] 4h [ 14400 ]
          Worklog Id 12607 [ 12607 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]

            People

            Assignee:
            michelle.parker Michelle Parker (Inactive)
            Reporter:
            michelle.parker Michelle Parker (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
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                Remaining:
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                Logged:
                Time Spent - 4h
                4h