-
Type:
Bug
-
Status:
Closed
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
Component/s:
None
-
-
-
Module:
BenAdmin
- Export
-
-
Issue Importance:
Must Have
Hi Rakesh Shahane,
Getting server error at Hearer/Trailer page while creating Group Template on Stage.
Steps :
1) Create a new group template
2) Select and save templates on template Grouping tab
3) Click on 'Save and Continue'
result: server error (PFA screenshot and error log below)
Can you please look into this
- relates to
-
WT-5579
BenXcel: From Email Address Verification
-
-
Production Complete
{"report":{"apdex":1,"isInitial":true,"journeyId":"9322c87b-dee3-4072-a861-ced6fd522c2e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":832.5,"redirectCount":0,"resourceLoadedEnd":872.1000003814697,"resourceLoadedStart":242.5,"resourceTiming":[{"duration":140.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":242.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":242.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":383.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":140.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":242.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":242.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":383.2000002861023,"responseStart":0,"secureConnectionStart":0},{"duration":140.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":242.90000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":242.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":383.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":140.2999997138977,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":243.10000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":243.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":383.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":140.39999961853027,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":243.10000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":243.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":383.5,"responseStart":0,"secureConnectionStart":0},{"duration":178.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":243.30000019073486,"connectEnd":243.30000019073486,"connectStart":243.30000019073486,"domainLookupEnd":243.30000019073486,"domainLookupStart":243.30000019073486,"fetchStart":243.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":243.30000019073486,"responseEnd":421.7000002861023,"responseStart":421.7000002861023,"secureConnectionStart":243.30000019073486},{"duration":220.5,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":243.40000009536743,"connectEnd":243.40000009536743,"connectStart":243.40000009536743,"domainLookupEnd":243.40000009536743,"domainLookupStart":243.40000009536743,"fetchStart":243.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":243.40000009536743,"responseEnd":463.90000009536743,"responseStart":463.90000009536743,"secureConnectionStart":243.40000009536743},{"duration":223.7000002861023,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":243.5,"connectEnd":243.5,"connectStart":243.5,"domainLookupEnd":243.5,"domainLookupStart":243.5,"fetchStart":243.5,"redirectEnd":0,"redirectStart":0,"requestStart":243.5,"responseEnd":467.2000002861023,"responseStart":467.2000002861023,"secureConnectionStart":243.5},{"duration":224.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":243.60000038146973,"connectEnd":243.60000038146973,"connectStart":243.60000038146973,"domainLookupEnd":243.60000038146973,"domainLookupStart":243.60000038146973,"fetchStart":243.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":243.60000038146973,"responseEnd":467.7000002861023,"responseStart":467.7000002861023,"secureConnectionStart":243.60000038146973},{"duration":224.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":243.7000002861023,"connectEnd":243.7000002861023,"connectStart":243.7000002861023,"domainLookupEnd":243.7000002861023,"domainLookupStart":243.7000002861023,"fetchStart":243.7000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":243.7000002861023,"responseEnd":468.1000003814697,"responseStart":468.1000003814697,"secureConnectionStart":243.7000002861023},{"duration":224.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":243.90000009536743,"connectEnd":243.90000009536743,"connectStart":243.90000009536743,"domainLookupEnd":243.90000009536743,"domainLookupStart":243.90000009536743,"fetchStart":243.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":243.90000009536743,"responseEnd":468.5,"responseStart":468.5,"secureConnectionStart":243.90000009536743},{"duration":225.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":244,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":244,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":469.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":224.90000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":244,"connectEnd":244,"connectStart":244,"domainLookupEnd":244,"domainLookupStart":244,"fetchStart":244,"redirectEnd":0,"redirectStart":0,"requestStart":244,"responseEnd":468.90000009536743,"responseStart":468.90000009536743,"secureConnectionStart":244},{"duration":225.09999990463257,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":244.2000002861023,"connectEnd":244.2000002861023,"connectStart":244.2000002861023,"domainLookupEnd":244.2000002861023,"domainLookupStart":244.2000002861023,"fetchStart":244.2000002861023,"redirectEnd":0,"redirectStart":0,"requestStart":244.2000002861023,"responseEnd":469.30000019073486,"responseStart":469.30000019073486,"secureConnectionStart":244.2000002861023},{"duration":225.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":244.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":244.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":469.80000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":225.5,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":244.40000009536743,"connectEnd":244.40000009536743,"connectStart":244.40000009536743,"domainLookupEnd":244.40000009536743,"domainLookupStart":244.40000009536743,"fetchStart":244.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":244.40000009536743,"responseEnd":469.90000009536743,"responseStart":469.90000009536743,"secureConnectionStart":244.40000009536743}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":154,"responseStart":237,"responseEnd":239,"domLoading":240,"domInteractive":902,"domContentLoadedEventStart":902,"domContentLoadedEventEnd":950,"domComplete":1505,"loadEventStart":1505,"loadEventEnd":1508,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"e600c6bdc77b51","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":11,"dbConnsTimeInMs":13,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
