WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7082

On Exchange Five Guys template ADP Deductions vol 2017 gets internal server error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin
    • Reported by:
      Support

      Description

      On Exchange Five Guys export template
      ADP Deductions vol 2017
      gets internal server error when exporting

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-7112 Export -> Un map mapped fields as per changed template type

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Rochelle.Thomas Rochelle Thomas created issue -
            samir Samir made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Rakesh Shahane [ rakesh.shahane ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Rakesh Shahane [ rakesh.shahane ] Avnish Yadav [ avnish.yadav ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Rakesh Shahane [ rakesh.shahane ]
            Hide
            Permalink
            rakesh.shahane Rakesh Shahane (Inactive) added a comment -

            Hi Rochelle Thomas,
            Please find below 3C's:
            Concern: Gets internal server error when exporting.

            Cause: We have checked for the above server error and found that on field mapping there is field name Enrollment Change In Election Track is mapped and ADP Deductions vol 2017 is column-wise template, So Enrollment Change In Election Track has implementation only for row-wise template and not for column-wise template. Because of this server error is occurred.

            Please note that, At the time, When Enrollment Change In Election Track field mapped on template Template type was row-wise that's why it allows for the user to map this field, After that on 2016-12-12 09:58:09.440 you have changed the template type to Column-wise.

            CC-Satya, Rohan J Khandave, Ganesh Sadawarte, Vinayak Kulkarni

            Show
            rakesh.shahane Rakesh Shahane (Inactive) added a comment - Hi Rochelle Thomas , Please find below 3C's: Concern: Gets internal server error when exporting. Cause: We have checked for the above server error and found that on field mapping there is field name Enrollment Change In Election Track is mapped and ADP Deductions vol 2017 is column-wise template, So Enrollment Change In Election Track has implementation only for row-wise template and not for column-wise template. Because of this server error is occurred. Please note that, At the time, When Enrollment Change In Election Track field mapped on template Template type was row-wise that's why it allows for the user to map this field, After that on 2016-12-12 09:58:09.440 you have changed the template type to Column-wise. CC- Satya , Rohan J Khandave , Ganesh Sadawarte , Vinayak Kulkarni
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Assignee Rakesh Shahane [ rakesh.shahane ] Rochelle Thomas [ rochelle.thomas ]
            Permalink
            rakesh.shahane Rakesh Shahane (Inactive) logged work - 12/Dec/16 09:16 PM
            • Time Spent:
              1.5h
               
              <No comment>
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Remaining Estimate 1.5h [ 5400 ]
            Original Estimate 1.5h [ 5400 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Remaining Estimate 1.5h [ 5400 ] 0h [ 0 ]
            Time Spent 1.5h [ 5400 ]
            Worklog Id 12602 [ 12602 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            Rochelle.Thomas Rochelle Thomas made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakesh.shahane Rakesh Shahane (Inactive) made changes -
            Link This issue relates to WT-7112 [ WT-7112 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Component/s ACA [ 10004 ]
            Component/s Exchange [ 10003 ]
            Transition Time In Source Status Execution Times
            Rochelle Thomas made transition -
            Open In Development
            		9h 26m 1
            Rochelle Thomas made transition -
            In Development In LB Testing
            		9s 1
            Rochelle Thomas made transition -
            In LB Testing Stage Testing
            		6s 1
            Rochelle Thomas made transition -
            Stage Testing In Production Testing
            		1s 1
            Rochelle Thomas made transition -
            In Production Testing Production Complete
            		6s 1
            Rochelle Thomas made transition -
            Production Complete Closed
            		3s 1

              People

              Assignee:
              Rochelle.Thomas Rochelle Thomas
              Reporter:
              Rochelle.Thomas Rochelle Thomas
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1.5h
                  1.5h
                  Remaining:
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                  Logged:
                  Time Spent - 1.5h
                  1.5h