WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7291

ACA_Getting Server Error after clicking SAVE & RUN on 1095-C report

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      Production
    • Module:
      ACA - Reports
    • Reported by:
      Harbinger

      Description

      1.Login to production with Partner.
      2.Edit company say "Valmet Benefits for Hspl".
      3.Navigate to Home >> Company Home >> BenAdmin Home >> BenAdmin Company Home >> ACA >> IRS Report
      4.Create 1095-C report.
      5.Click on SAVE & RUN

      Actual:- Async pop displayed and while processing received server error
      Expected:- Report should get download without an error.

      We have checked similar issue on ASML for Hspl production company.

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          sachin.hingole Sachin Hingole (Inactive) added a comment -

          On LB we are using trial version of PDF service on LB and it was expired.
          Hence closing this JIRA as by changing flag setting its resolved.

          This wont happen on Stage or production.

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - On LB we are using trial version of PDF service on LB and it was expired. Hence closing this JIRA as by changing flag setting its resolved. This wont happen on Stage or production.
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          kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited

          3C's -

          Concern - ACA_Getting Server Error after clicking SAVE & RUN on 1095-C report
          Cause - As one of the PDF Service trial version was expired, hence this issue occurred.
          Correction - Changed IsMultipleService flag to false.

          Sachin Hingole Smita Pawar

          Show
          kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited 3C's - Concern - ACA_Getting Server Error after clicking SAVE & RUN on 1095-C report Cause - As one of the PDF Service trial version was expired, hence this issue occurred. Correction - Changed IsMultipleService flag to false. Sachin Hingole Smita Pawar

            People

            Assignee:
            smita.pawar Smita Pawar (Inactive)
            Reporter:
            smita.pawar Smita Pawar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 7.75h Remaining Estimate - 0.25h
                0.25h
                Logged:
                Time Spent - 7.75h Remaining Estimate - 0.25h
                7.75h