WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7303

Prime_Healthcare: Hospital Business Services COBRA Notice

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Export
    • Reported by:
      Client
    • Company:
      Prime Healthcare
    • Item State:
      Production Complete

      Description

      Hello,

      HR Simplified confirmed that a notification to send a COBRA packet was sent for overage dependent Cailynn Shields. This is a dependent of Hospital Business Services employee Janice Johnson (EEID 13307). The overage dependent turned 26 in October of 2016, and is showing on the HR Simplified file as being eligible for the EPO Medical Plan. The employee is not enrolled in any medical plans - she has the Waive Opt Out Medical Plan.

      Please research why this record transmitted over to HR Simplified.

      Thank you.

        Attachments

        1. AffectedFiles.txt
          0.4 kB
          Rakesh Shahane
        2. Macro Details.xls
          10 kB
          Ganesh Sadawarte
        3. screenshot-1.png
          11 kB
          Vinayak Kulkarni
        4. screenshot-2.png
          30 kB
          Vinayak Kulkarni
        5. View Enrollment Summary.png
          17 kB
          Ganesh Sadawarte
        6. Waive_medical.png
          12 kB
          Vinayak Kulkarni

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-8580 Cobra Coverage Tiers are not rolling out for multiple cobra event(valid)

          • High - Serious problem that could block progress.
          • Closed
          is blocked by

          Enhancement - An improvement or enhancement to an existing feature or task. WT-7705 Cobra Coverage Tier label is populating blank - Implementation

          • Medium - Has the potential to affect progress.
          • Closed
          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-7705 Cobra Coverage Tier label is populating blank - Implementation

          • Medium - Has the potential to affect progress.
          • Closed

          Support Activity - Support Activity WT-8016 COBRA Reason DTS is not working

          • Critical - This problem will block progress.
          • Resolved

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Amber Love-Jones,

            Please find below 3C'S

            Concern: why this record transmitted over to HR Simplified.

            Cause: The employee Janice Johnson (EEID 13307) enrolled in EPO1 Plan and on 11/17/2016 export this employee exported on file because of overage dependent event ideally this should not be export because Cailynn Shields was not enrolled into medical EPO1 Plan. Please find snap.

            Correction: We will update you corrective action soon.

            CC-Rohan J Khandave,Vinayak Kulkarni, Ganesh Sadawarte

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Amber Love-Jones , Please find below 3C'S Concern : why this record transmitted over to HR Simplified. Cause : The employee Janice Johnson (EEID 13307) enrolled in EPO1 Plan and on 11/17/2016 export this employee exported on file because of overage dependent event ideally this should not be export because Cailynn Shields was not enrolled into medical EPO1 Plan. Please find snap. Correction : We will update you corrective action soon. CC- Rohan J Khandave , Vinayak Kulkarni , Ganesh Sadawarte Thanks, Ganesh
            Hide
            Permalink
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Vinayak Kulkarni

            Please check

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Vinayak Kulkarni Please check Thanks, Ganesh
            Hide
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Hi Amber,

            Employee waived medical in 2016,

            But employee enrolled into EPO1 Plan for 2017,

            We believe, employee was not supposed to enroll into Medical for 2017 so then Connie Haynes terminated medical enrollment

            Here, termination date was set as 01/31/2017, so employee was enrolled for one month, due to which he became cobra eligible.

            Only problem happened is, on file it went with code for overage dependent which is wrong and we are working for fixing it.
            We will update you once fix is done. Let us know if you have any questions on this.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Amber, Employee waived medical in 2016, But employee enrolled into EPO1 Plan for 2017, We believe, employee was not supposed to enroll into Medical for 2017 so then Connie Haynes terminated medical enrollment Here, termination date was set as 01/31/2017, so employee was enrolled for one month, due to which he became cobra eligible. Only problem happened is, on file it went with code for overage dependent which is wrong and we are working for fixing it. We will update you once fix is done. Let us know if you have any questions on this.
            Hide
            Permalink
            alov Amber Love-Jones (Inactive) added a comment -

            Thank you for the update, Vinayak!

            Show
            alov Amber Love-Jones (Inactive) added a comment - Thank you for the update, Vinayak!
            Hide
            Permalink
            rajendra.pawar Rajendra Pawar (Inactive) added a comment -

            Aniruddha Dev, Whiling testing this patch once deployed on LB, please consider scenarios from Jira WT-8016.

            Show
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - Aniruddha Dev , Whiling testing this patch once deployed on LB, please consider scenarios from Jira WT-8016 .
            Hide
            Permalink
            alov Amber Love-Jones (Inactive) added a comment -

            Please advise if there's anything else needed from me.

            Thank you

            Show
            alov Amber Love-Jones (Inactive) added a comment - Please advise if there's anything else needed from me. Thank you
            Hide
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Hi Amber, Thanks for the asking, as of now we do not need additional information.

            We are working on fix and we will let you know if there is something required from you, Thanks.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Amber, Thanks for the asking, as of now we do not need additional information. We are working on fix and we will let you know if there is something required from you, Thanks.
            Hide
            Permalink
            rakesh.shahane Rakesh Shahane (Inactive) added a comment -

            This Enhancement has been done and ready for LB deployment but as it is depends on WT-7705, So it will move after completing this.

            CC-Ganesh Sadawarte, Vinayak Kulkarni

            Show
            rakesh.shahane Rakesh Shahane (Inactive) added a comment - This Enhancement has been done and ready for LB deployment but as it is depends on WT-7705 , So it will move after completing this. CC- Ganesh Sadawarte , Vinayak Kulkarni
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Prajakta Belhe As discussed please do the testing and update.

            Mandar KulkarniVijay SiddhaVinayak Kulkarni

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Prajakta Belhe As discussed please do the testing and update. Mandar Kulkarni Vijay Siddha Vinayak Kulkarni
            Hide
            Permalink
            Prajakta.belhe Prajakta Belhe (Inactive) added a comment -

            Hi Vinayak Kulkarni,

            Termination, Death and Class change Events are verified on LB.

            As discussed yesterday, please check Divorce event issue at your end.

            Thanks,
            Prajakta

            Show
            Prajakta.belhe Prajakta Belhe (Inactive) added a comment - Hi Vinayak Kulkarni , Termination, Death and Class change Events are verified on LB. As discussed yesterday, please check Divorce event issue at your end. Thanks, Prajakta
            Hide
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Hi Aniruddha Dev and Prajakta Belhe

            We have made a fix to track divorce event, it will be deployed on LB tomorrow. Please check after LB build. Thanks.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Aniruddha Dev and Prajakta Belhe We have made a fix to track divorce event, it will be deployed on LB tomorrow. Please check after LB build. Thanks.
            Hide
            Permalink
            aniruddha.dev Aniruddha Dev (Inactive) added a comment -

            Verified Termination, Death , Divorce scenarios on AOS for HSPL company on LB after fix for Divorce event .

            Scenarios are working as expected . Ready for Stage

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified Termination, Death , Divorce scenarios on AOS for HSPL company on LB after fix for Divorce event . Scenarios are working as expected . Ready for Stage
            Hide
            Permalink
            aniruddha.dev Aniruddha Dev (Inactive) added a comment -

            Verified below scenarios on Stage for COBRA data Template

            • Termination
            • Divorce
            • Death
            • Retirement

            All scenarios are working as expected and Cobra Coverage Tier Label exported as expected on COBRA file. Ready for Production

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - Verified below scenarios on Stage for COBRA data Template Termination Divorce Death Retirement All scenarios are working as expected and Cobra Coverage Tier Label exported as expected on COBRA file. Ready for Production
            Hide
            Permalink
            aniruddha.dev Aniruddha Dev (Inactive) added a comment -

            Hi Amber Love-Jones,

            We have deployed and verified this fix on Production today .

            Can you please check this at your end and close this JIRA ?

            Please let us know in case of any queries/issues

            Thanks & Regards,
            Aniruddha Dev

            Show
            aniruddha.dev Aniruddha Dev (Inactive) added a comment - Hi Amber Love-Jones , We have deployed and verified this fix on Production today . Can you please check this at your end and close this JIRA ? Please let us know in case of any queries/issues Thanks & Regards, Aniruddha Dev

              People

              Assignee:
              alov Amber Love-Jones (Inactive)
              Reporter:
              alov Amber Love-Jones (Inactive)
              Account Executive:
              Amber Love-Jones (Inactive)
              Developer:
              Rakesh Shahane (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 30.25h Original Estimate - 30.25h
                  30.25h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 97h 5m
                  97h 5m