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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Data Correction
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Reported by:Client
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Company:City of Walnut Creek
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Module:BenAdmin
hi Experts
Vijay Siddha
Client Request: Any advise is appreciated.
Hi Debbie,
We ran a Providerwise Export file template called “Providerwise Extract File” on group “City of Walnut Creek” for the January, 2017 invoice that’s been finalized, but it’s not picking up the self-funded components Provider Number (which contains our internal provider vendor number). It’s picking up the Benefit Provider on the plan instead of the various self-funded components providers on the rates. For example, the “Blue Shield HMO-Medical-Blue Shield” plan is passing the Blue Shield benefit provider number of 06547-0008 instead of the various providers listed in the self-funded components. I originally mapped “BillingDataFields Providerwise Vendor Number”, but when I save it & come back into the template, it switches the name to “Enrollment Providerwise Vendor Number”. I don’t know if that makes a difference, but there isn’t another vendor number to choose from in the list, so I’m assuming it’s the one we’re supposed to be using, but it’s not using the self-funded components vendor(s) when the benefit plan is self-funded. We really need to get the January bill set up in our accounting system – is there any way we can get someone to look at it & see if it can be fixed in live pretty quickly?
Thanks,
Scott DeRousse | AVP, IT Engineering
- relates to
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WT-7374 Export > Mapped field names get changed on Provideriwse Billing Data export template
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- Production Complete
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Thank you so much, I have informed Scott about it.