-
Type:
Bug
-
Status:
Closed
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
Component/s:
None
-
Call Center is attempting to enroll this new hire for 2017 enrollment under "Five Guys". When attempting to enroll they receive a server error. Please see screenshot.
Call Center rep is:
Humberto Oseguera | Call Center Representative
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
PH: 888-327-2770 | FAX: 925-460-3920 | humberto.oseguera@ebsbenefits.com
{"report":{"apdex":1,"isInitial":true,"journeyId":"faa1e854-925c-41ca-96ba-dd2efd7f41b5","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":683.8999999910593,"redirectCount":0,"resourceLoadedEnd":622.5,"resourceLoadedStart":173.20000000298023,"resourceTiming":[{"duration":31.299999997019768,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":173.20000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":173.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":204.5,"responseStart":0,"secureConnectionStart":0},{"duration":40.79999999701977,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":173.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":173.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":214.29999999701977,"responseStart":0,"secureConnectionStart":0},{"duration":55.900000005960464,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":173.59999999403954,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":173.59999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":229.5,"responseStart":0,"secureConnectionStart":0},{"duration":66.40000000596046,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":173.59999999403954,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":173.59999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":240,"responseStart":0,"secureConnectionStart":0},{"duration":67.09999999403954,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":173.70000000298023,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":173.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":240.79999999701977,"responseStart":0,"secureConnectionStart":0},{"duration":125.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":173.8999999910593,"connectEnd":173.8999999910593,"connectStart":173.8999999910593,"domainLookupEnd":173.8999999910593,"domainLookupStart":173.8999999910593,"fetchStart":173.8999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":173.8999999910593,"responseEnd":299.29999999701977,"responseStart":299.29999999701977,"secureConnectionStart":173.8999999910593},{"duration":162,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":174,"connectEnd":174,"connectStart":174,"domainLookupEnd":174,"domainLookupStart":174,"fetchStart":174,"redirectEnd":0,"redirectStart":0,"requestStart":174,"responseEnd":336,"responseStart":336,"secureConnectionStart":174},{"duration":166.29999999701977,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":174.09999999403954,"connectEnd":174.09999999403954,"connectStart":174.09999999403954,"domainLookupEnd":174.09999999403954,"domainLookupStart":174.09999999403954,"fetchStart":174.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":174.09999999403954,"responseEnd":340.3999999910593,"responseStart":340.3999999910593,"secureConnectionStart":174.09999999403954},{"duration":166.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":174.20000000298023,"connectEnd":174.20000000298023,"connectStart":174.20000000298023,"domainLookupEnd":174.20000000298023,"domainLookupStart":174.20000000298023,"fetchStart":174.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":174.20000000298023,"responseEnd":340.8999999910593,"responseStart":340.8999999910593,"secureConnectionStart":174.20000000298023},{"duration":169.20000000298023,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":174.3999999910593,"connectEnd":174.3999999910593,"connectStart":174.3999999910593,"domainLookupEnd":174.3999999910593,"domainLookupStart":174.3999999910593,"fetchStart":174.3999999910593,"redirectEnd":0,"redirectStart":0,"requestStart":174.3999999910593,"responseEnd":343.59999999403954,"responseStart":343.59999999403954,"secureConnectionStart":174.3999999910593},{"duration":169.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":174.5,"connectEnd":174.5,"connectStart":174.5,"domainLookupEnd":174.5,"domainLookupStart":174.5,"fetchStart":174.5,"redirectEnd":0,"redirectStart":0,"requestStart":174.5,"responseEnd":344,"responseStart":344,"secureConnectionStart":174.5},{"duration":169.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":174.70000000298023,"connectEnd":174.70000000298023,"connectStart":174.70000000298023,"domainLookupEnd":174.70000000298023,"domainLookupStart":174.70000000298023,"fetchStart":174.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":174.70000000298023,"responseEnd":344.3999999910593,"responseStart":344.3999999910593,"secureConnectionStart":174.70000000298023},{"duration":170.09999999403954,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":174.79999999701977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":174.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":344.8999999910593,"responseStart":0,"secureConnectionStart":0},{"duration":170.09999999403954,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":174.79999999701977,"connectEnd":174.79999999701977,"connectStart":174.79999999701977,"domainLookupEnd":174.79999999701977,"domainLookupStart":174.79999999701977,"fetchStart":174.79999999701977,"redirectEnd":0,"redirectStart":0,"requestStart":174.79999999701977,"responseEnd":344.8999999910593,"responseStart":344.8999999910593,"secureConnectionStart":174.79999999701977},{"duration":170.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":175,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":175,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":345.5,"responseStart":0,"secureConnectionStart":0},{"duration":170.3999999910593,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":175.20000000298023,"connectEnd":175.20000000298023,"connectStart":175.20000000298023,"domainLookupEnd":175.20000000298023,"domainLookupStart":175.20000000298023,"fetchStart":175.20000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":175.20000000298023,"responseEnd":345.59999999403954,"responseStart":345.59999999403954,"secureConnectionStart":175.20000000298023},{"duration":444.3999999910593,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":176,"connectEnd":176,"connectStart":176,"domainLookupEnd":176,"domainLookupStart":176,"fetchStart":176,"redirectEnd":0,"redirectStart":0,"requestStart":176,"responseEnd":620.3999999910593,"responseStart":620.3999999910593,"secureConnectionStart":176},{"duration":446.40000000596046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":176.09999999403954,"connectEnd":176.09999999403954,"connectStart":176.09999999403954,"domainLookupEnd":176.09999999403954,"domainLookupStart":176.09999999403954,"fetchStart":176.09999999403954,"redirectEnd":0,"redirectStart":0,"requestStart":176.09999999403954,"responseEnd":622.5,"responseStart":622.5,"secureConnectionStart":176.09999999403954},{"duration":125.69999998807907,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":495.70000000298023,"connectEnd":495.70000000298023,"connectStart":495.70000000298023,"domainLookupEnd":495.70000000298023,"domainLookupStart":495.70000000298023,"fetchStart":495.70000000298023,"redirectEnd":0,"redirectStart":0,"requestStart":495.70000000298023,"responseEnd":621.3999999910593,"responseStart":621.3999999910593,"secureConnectionStart":495.70000000298023}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":85,"responseStart":168,"responseEnd":169,"domLoading":172,"domInteractive":783,"domContentLoadedEventStart":783,"domContentLoadedEventEnd":829,"domComplete":1701,"loadEventStart":1701,"loadEventEnd":1703,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"f96ff29728c71b","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":46,"dbReadsTimeInMs":14,"dbConnsTimeInMs":15,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}