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Type:
Support Activity
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Status:
Resolved
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Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
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Support Task Type:
Query Resolution
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Module:
BenAdmin
- Enrollment
The client retrieved the following Approval Pending Elections section under the “Review Changes” link on the Workterra Exchange site. She noticed that there are several employees whose medical, vision, Flex and dental plans are being pended. The system is only supposed to pend the plans that require medical underwriting approval.
Please see attached list of employees revealed.
Are we able to fix the system so that only the coverages that require approval are pended?
Thanks
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Please see attached list of pending records. Please remove from WT in pending only but please ensure NO elections are terminated in WT. This is an urgent request. Please process asap. thank you
Five Guys Pending elections 1.23.17.xlsx