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  1. WORKTERRA
  2. WT-7765

Exchange | Recommended Plans | Save | server error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      QA
    • Bug Severity:
      Medium
    • Module:
      Exchange
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed

      Description

      Server error appears on performing below steps on Form Builder

      Form Builder > Recommended Plan > Design System Messages

      Example:
      System Message(s): System message Name
      Role: Employee
      System Message in English : For Employee System Message Text
      Select Classes and Status
      Save > server error

      Error Log for the same is attached with jira

        Attachments

          Issue Links

            Activity

            priya.dhamande Priya Dhamande (Inactive) created issue -
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-5636 [ WT-5636 ]
            priya.dhamande Priya Dhamande (Inactive) logged work - 13/Jan/17 04:34 PM
            • Time Spent:
              1h
               
              <No comment>
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited

            Hello Priya Dhamande,

            Concern : Server Error populated on screen while saving system message on Recommend plan page and select your own plan of exchange

            Cause : In Stored procedure,error message transaction was called 2 times. So it is giving server error.

            Correction : The 2nd call to error message transaction is removed now and it is working properly.

            LB check-in is done.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Swapnil Pandhare,Sheetal Bodhale

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited Hello Priya Dhamande , Concern : Server Error populated on screen while saving system message on Recommend plan page and select your own plan of exchange Cause : In Stored procedure,error message transaction was called 2 times. So it is giving server error. Correction : The 2nd call to error message transaction is removed now and it is working properly. LB check-in is done. Thanks, Aarati R. Sabnis CC Satya , Swapnil Pandhare , Sheetal Bodhale
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ]
            Original Estimate 1h [ 3600 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 19208 [ 19208 ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Assignee Aarati Sabnis [ aarati.sabnis ] Priya Dhamande [ priya.dhamande ]
            aarati.sabnis Aarati Sabnis (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

            Environment: LB
            Company: Five Guys and City of lake worth

            Now Partner able to save the System messages with mentioned steps. So, moving jira on Stage.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited Environment: LB Company: Five Guys and City of lake worth Now Partner able to save the System messages with mentioned steps. So, moving jira on Stage.
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            As the issue of saving was only restricted till LB and not further closing jira on LB itself. The Save issue is handled in WT-5636 itself. So, closing the same.

            Thanks

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - As the issue of saving was only restricted till LB and not further closing jira on LB itself. The Save issue is handled in WT-5636 itself. So, closing the same. Thanks
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            priya.dhamande Priya Dhamande (Inactive) logged work - 16/Jan/17 04:29 PM
            • Time Spent:
              1h
               

              LB testing

            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Time Spent 1h [ 3600 ] 2h [ 7200 ]
            Worklog Id 19633 [ 19633 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Bug Severity Medium [ 16702 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Component/s ACA [ 10004 ]
            Component/s Exchange [ 10003 ]
            Transition Time In Source Status Execution Times
            Priya Dhamande (Inactive) made transition -
            Open In Development
            2d 23h 26m 1
            Priya Dhamande (Inactive) made transition -
            In Development In LB Testing
            2s 1
            Priya Dhamande (Inactive) made transition -
            In LB Testing Stage Testing
            1h 32m 1
            Priya Dhamande (Inactive) made transition -
            Stage Testing In Production Testing
            2s 1
            Priya Dhamande (Inactive) made transition -
            In Production Testing Production Complete
            4s 1
            Priya Dhamande (Inactive) made transition -
            Production Complete Closed
            1s 1

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2h
                  2h