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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Company:Five Guys
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Module:BenAdmin
*Some employees show defined contribution as negative. This is appearing in the payroll file to client and client is asking us to fix immediately. One example is attached for Fallon Palladino who has a medical deduction of -56.59 on the payroll file.
We also have an issue with the where the client is manually changing the payroll deductions to round correctly. Currently $ amounts are truncated instead of rounded. We need some new macro for rounding the deduction correctly for Five Guys.
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Hello Rochelle Thomas
Can you please assist with the above? Can you provide the path for the payroll file? Also is there a way to not include negatives?
Hello Lorena.Nava@ebsbenefits.com
For your 1st issue we are unable to see the same deduction/screen shot you have attached. For your 2nd issue can you please provide an example of the EE and what your expecting to see for the rounding.