Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-7905

Long - Admin Onboard + BenAdmin does not have access to tour previews

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      BOSS Setup
    • Environment:
      Stage
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Module:
      OnBoard

      Description

      Please update Admin Onboard + BenAdmin access to allow the ability to view tour previews.

        Attachments

          Activity

          veronica.blanco Veronica Blanco (Inactive) created issue -
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - - edited

          Hi Sachin Hingole

          Please assign to QA for checking through access policy if can be given. Please check on HSPL first,

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - - edited Hi Sachin Hingole Please assign to QA for checking through access policy if can be given. Please check on HSPL first, Thanks, Swapnil P.
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Field Original Value New Value
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Sachin Hingole [ sachin.hingole ]
          sachin.hingole Sachin Hingole (Inactive) logged work - 20/Jan/17 09:22 AM
          • Time Spent:
            2h
             
            <No comment>
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Hi Veronica Blanco,

          There are total 10 admin users created on LONG stage company.
          8 out of 10 admin has "Company Admin HCM (BenAdmin)" policy assigned to them, remaining 2 has "Default Company Admin policy".

          So can you please let us know for which company admin users you need "Company Admin Onboard + Benadmin" policy.

          NOTE - "Company Admin HCM (BenAdmin)" policy has access rights of 3 modules (Recruit, BenAdmin and OnBoard), but "Company Admin Onboard + Benadmin" policy has access rights of only Benadmin and Onboard modules. so if we change these admins users acces policy to "Company Admin Onboard + Benadmin" then admin will not have access of recruit module.

          As both ("Company Admin HCM (BenAdmin)" and "Company Admin Onboard + Benadmin" ) polices has access of onboard module so company admin users from both policies are able to see tour preview page.

          Thanks,
          Sachin Hingole

          Swapnil Pandhare Rakesh Roy Vijay Siddha

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - Hi Veronica Blanco , There are total 10 admin users created on LONG stage company. 8 out of 10 admin has "Company Admin HCM (BenAdmin)" policy assigned to them, remaining 2 has "Default Company Admin policy". So can you please let us know for which company admin users you need "Company Admin Onboard + Benadmin" policy. NOTE - "Company Admin HCM (BenAdmin)" policy has access rights of 3 modules (Recruit, BenAdmin and OnBoard), but "Company Admin Onboard + Benadmin" policy has access rights of only Benadmin and Onboard modules. so if we change these admins users acces policy to "Company Admin Onboard + Benadmin" then admin will not have access of recruit module. As both ("Company Admin HCM (BenAdmin)" and "Company Admin Onboard + Benadmin" ) polices has access of onboard module so company admin users from both policies are able to see tour preview page. Thanks, Sachin Hingole Swapnil Pandhare Rakesh Roy Vijay Siddha
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Veronica Blanco [ veronica.blanco ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ]
          Original Estimate 8h [ 28800 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Remaining Estimate 8h [ 28800 ] 6h [ 21600 ]
          Time Spent 2h [ 7200 ]
          Worklog Id 20300 [ 20300 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hello Sachin Hingole,

          Currently, most all Admin users for this group will be utilizing the HCM access. However, we just needed to be sure that the tour preview will be available to any users with the Onboard+BenAdmin access as well.

          Thanks,
          Veronica

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Sachin Hingole , Currently, most all Admin users for this group will be utilizing the HCM access. However, we just needed to be sure that the tour preview will be available to any users with the Onboard+BenAdmin access as well. Thanks, Veronica
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Sachin Hingole [ sachin.hingole ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Status In Progress [ 3 ] Open [ 1 ]
          Hide
          sachin.hingole Sachin Hingole (Inactive) added a comment - - edited

          Hi Veronica Blanco,

          We have Changed policy from "Default Company Administrator Policy" to "Company Admin OnBoard + BenAdmin" for below two company Admin. These admins will get tour preview access to.

          Request you to verify and confirm.

          1] cooka
          2] userad

          Below company admin has "Company Admin HCM (BenAdmin)" policy so we have not changed their user access policy, as these admins already are having tour preivew access.
          1] AdminLong
          2] asmith
          3] turnere
          4] vandykej
          5] huntern
          6] RecruitOnboardAdmin
          7] daltons
          8] testlong

          Thanks,
          Sachin Hingole

          Vijay Siddha Rakesh Roy

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - - edited Hi Veronica Blanco , We have Changed policy from "Default Company Administrator Policy" to "Company Admin OnBoard + BenAdmin" for below two company Admin. These admins will get tour preview access to. Request you to verify and confirm. 1] cooka 2] userad Below company admin has "Company Admin HCM (BenAdmin)" policy so we have not changed their user access policy, as these admins already are having tour preivew access. 1] AdminLong 2] asmith 3] turnere 4] vandykej 5] huntern 6] RecruitOnboardAdmin 7] daltons 8] testlong Thanks, Sachin Hingole Vijay Siddha Rakesh Roy
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Veronica Blanco [ veronica.blanco ]
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Remaining Estimate 6h [ 21600 ] 5h [ 18000 ]
          Time Spent 2h [ 7200 ] 3h [ 10800 ]
          Worklog Id 20885 [ 20885 ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Worklog Id 20885 [ 20885 ]
          satyap Satya made changes -
          Module Parent values: BenAdmin(10100) Parent values: OnBoard(10101)
          sachin.hingole Sachin Hingole (Inactive) logged work - 25/Jan/17 07:15 PM - edited
          • Time Spent:
            1h
             

            done the changes for user access policy.
            Also cross checked other users access policy.
            Provided details about CA roles.

          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          Transition Time In Source Status Execution Times
          Sachin Hingole (Inactive) made transition -
          Open Waiting for Customer Input
          14h 11m 1
          Sachin Hingole (Inactive) made transition -
          Waiting for Customer Input In Progress
          4d 21h 44m 1
          Sachin Hingole (Inactive) made transition -
          In Progress Open
          5s 1
          Sachin Hingole (Inactive) made transition -
          Open Resolved
          2m 28s 1

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 3h Remaining Estimate - 5h
                5h
                Logged:
                Time Spent - 3h Remaining Estimate - 5h
                3h