WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8029

Long - Onboard - Form Preview in Form Builder results in error

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      BOSS Setup
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Module:
      OnBoard

      Description

      When trying to preview a form in Form Builder, it results in an error. Affects both WT and Client Admin.

        Attachments

          Activity

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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Veronica Blanco

          Can you please give more details on which form you are receiving error ?
          Also, steps given or screenshot would be appreciated.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Veronica Blanco Can you please give more details on which form you are receiving error ? Also, steps given or screenshot would be appreciated. Thanks, Swapnil P.
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          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hi Swapnil Pandhare,

          When accessing form builder in the Onboard module, "Design Form Layout" preview and now clicking save, results in Error.

          From Onboard module:
          Select form builder
          Select any form
          Select Design Form Layout
          Select preview at the bottom on page - Results in an error (no form preview shown)
          or
          Save, results in error.

          cc: Chitra Rao

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hi Swapnil Pandhare , When accessing form builder in the Onboard module, "Design Form Layout" preview and now clicking save, results in Error. From Onboard module: Select form builder Select any form Select Design Form Layout Select preview at the bottom on page - Results in an error (no form preview shown) or Save, results in error. cc: Chitra Rao
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          chitrakrao Chitra Rao (Inactive) added a comment -

          Check screenshot for Reference
          Same happens to Recruit forms too.

          Show
          chitrakrao Chitra Rao (Inactive) added a comment - Check screenshot for Reference Same happens to Recruit forms too.
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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Veronica Blanco

          We have fixed this.
          Concern: Server error on form preview.
          Cause: One field was not saved properly on one of additional form.
          Correction : We have updated the form which was throwing error. Issue is resolved now.
          PFA screenshot

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Veronica Blanco We have fixed this. Concern: Server error on form preview. Cause: One field was not saved properly on one of additional form. Correction : We have updated the form which was throwing error. Issue is resolved now. PFA screenshot Thanks, Swapnil P.
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          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hello Swapnil Pandhare,

          I have confirmed that the issue is resolved.

          Thank you,
          Veronica

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Swapnil Pandhare , I have confirmed that the issue is resolved. Thank you, Veronica
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          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -


          Thanks Veronica Blanco for confirming. Closing this ticket.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Thanks Veronica Blanco for confirming. Closing this ticket.

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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