WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8120

Getting a server error on Ken-Ton

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      ACA

      Description

      Could you please run their forms?

        Attachments

          Activity

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          jennifer.leugers Jennifer Leugers created issue -
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Component/s ACA [ 10004 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] Sachin Hingole [ sachin.hingole ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: ACA(10104)
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Rakesh Roy [ rakeshr ]
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          Permalink
          rakeshr Rakesh Roy (Inactive) added a comment -

          Jennifer Leugers This is fixed.

          3 C's:-
          Concern - Server error on 1095 C run
          Cause - From date was saved as 1/1/2017 and To date was 12/31/2016 due to which server error thrown.
          Correction - Corrected From date from 1/1/2017 to 1/1/2016 and after that it ran properly.

          Refer attached image for download file.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Jennifer Leugers This is fixed. 3 C's:- Concern - Server error on 1095 C run Cause - From date was saved as 1/1/2017 and To date was 12/31/2016 due to which server error thrown. Correction - Corrected From date from 1/1/2017 to 1/1/2016 and after that it ran properly. Refer attached image for download file.
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Rakesh Roy [ rakeshr ] Jennifer Leugers [ jennifer.leugers ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Attachment Prod_Pass.png [ 38682 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          Open Resolved
          		9h 11m 1

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: