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Type:
Support Activity
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: ACA
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Labels:None
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Support Task Type:Data Correction
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Reported by:Support
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Module:Exchange
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Severity:Simple
company Five Guys on production Exchange platform
employee Dan Mondragon is not showing defined contributions
please correct and explain why his defined contributions were missing
| Field | Original Value | New Value |
|---|---|---|
| Attachment | screenshot-1.png [ 39265 ] |
| Module | Parent values: BenAdmin(10100) | Parent values: Exchange(10103) |
| Assignee | Vijay Siddha [ vijays ] | Avnish Yadav [ avnish.yadav ] |
Hi Rochelle Thomas,
Please refer Following 3'C:-
Concern: Defined contribution not showing in UI for Five Guys on Exchange for Dan Mondragon
Cause: While correcting duplicate enrollment for EE Dan Mondragon, Defined contribution were dead.
Correction: We have activated Defined contribution from backend.
Thanks,
Avnish Y
CC- Jyoti Mayne,Satya
| Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
| Support Task Type | Data Correction [ 11203 ] | |
| Workflow | WT_Defects [ 32194 ] | WT_Support [ 32200 ] |
| Assignee | Avnish Yadav [ avnish.yadav ] | Rochelle Thomas [ rochelle.thomas ] |
| Resolution | Fixed [ 1 ] | |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
| Component/s | ACA [ 10004 ] | |
| Component/s | Exchange [ 10003 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2h 56m | 1 |
|
69d 11h 11m | 1 |
For the company Five Guys in production on the Exchange platform
employee Dan Mondragon is not showing defined contributions.
Please correct and explain why his defined contributions are missing.
This has been an ongoing problem.
cc:SatyaSamirAbhay Patil
Cindy Wibbing