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  1. WORKTERRA
  2. WT-8339

defined contribution not showing in UI for Five Guys on Exchange for Dan Mondragon

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Support
    • Module:
      Exchange
    • Severity:
      Simple

      Description

      company Five Guys on production Exchange platform
      employee Dan Mondragon is not showing defined contributions
      please correct and explain why his defined contributions were missing

        Attachments

          Activity

          Rochelle.Thomas Rochelle Thomas created issue -
          Rochelle.Thomas Rochelle Thomas made changes -
          Field Original Value New Value
          Attachment screenshot-1.png [ 39265 ]
          Hide
          Rochelle.Thomas Rochelle Thomas added a comment -

          For the company Five Guys in production on the Exchange platform
          employee Dan Mondragon is not showing defined contributions.
          Please correct and explain why his defined contributions are missing.

          This has been an ongoing problem.

          cc:SatyaSamirAbhay Patil
          Cindy Wibbing

          Show
          Rochelle.Thomas Rochelle Thomas added a comment - For the company Five Guys in production on the Exchange platform employee Dan Mondragon is not showing defined contributions. Please correct and explain why his defined contributions are missing. This has been an ongoing problem. cc: Satya Samir Abhay Patil Cindy Wibbing
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: Exchange(10103)
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Vijay Siddha [ vijays ] Avnish Yadav [ avnish.yadav ]
          Hide
          avnish.yadav Avnish Yadav (Inactive) added a comment -

          Hi Rochelle Thomas,

          Please refer Following 3'C:-

          Concern: Defined contribution not showing in UI for Five Guys on Exchange for Dan Mondragon
          Cause: While correcting duplicate enrollment for EE Dan Mondragon, Defined contribution were dead.
          Correction: We have activated Defined contribution from backend.

          Thanks,
          Avnish Y

          CC- Jyoti Mayne,Satya

          Show
          avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Rochelle Thomas , Please refer Following 3'C:- Concern: Defined contribution not showing in UI for Five Guys on Exchange for Dan Mondragon Cause: While correcting duplicate enrollment for EE Dan Mondragon, Defined contribution were dead. Correction: We have activated Defined contribution from backend. Thanks, Avnish Y CC- Jyoti Mayne , Satya
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Issue Type Bug [ 1 ] Support Activity [ 10301 ]
          Support Task Type Data Correction [ 11203 ]
          Workflow WT_Defects [ 32194 ] WT_Support [ 32200 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Assignee Avnish Yadav [ avnish.yadav ] Rochelle Thomas [ rochelle.thomas ]
          Resolution Fixed [ 1 ]
          Status Open [ 1 ] Resolved [ 5 ]
          Rochelle.Thomas Rochelle Thomas made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Component/s Exchange [ 10003 ]
          Transition Time In Source Status Execution Times
          Avnish Yadav (Inactive) made transition -
          Open Resolved
          2h 56m 1
          Rochelle Thomas made transition -
          Resolved Closed
          69d 11h 11m 1

            People

            Assignee:
            Rochelle.Thomas Rochelle Thomas
            Reporter:
            Rochelle.Thomas Rochelle Thomas
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: