Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA Data Audit
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      ACA
    • Severity:
      Simple

      Description

      Hi all -

      We have a client where we finalized the forms and their employees are going into WORKTERRA to download their forms.

      Question is - they are having employees come back with changes that are needed on the forms. Obviously we know how to make the changes but how do we then just re-finalize those forms?

      Do we have to re-run and refinalize the whole batch?

      If we do, what happens to those that already acknowledged and downloaded their forms? Does that data get erased?

      Please advise as soon as possible.

      Thanks,
      Jen

        Attachments

          Activity

          jennifer.leugers Jennifer Leugers created issue -
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Module Parent values: BenAdmin(10100) Parent values: ACA(10104)
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] Smita Pawar [ smita.pawar ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Hide
          smita.pawar Smita Pawar (Inactive) added a comment -

          Hi Jennifer,

          As employees are coming with correction, once we complete the corrections.
          We need to Rerun the reports and re finalize the latest RUN. So all forms data will be available for employees.

          As we are changing finalized run, last finalized RUN's acknowledgement related data can not be accessible to Admin people

          Let us know if you need any additional information.

          Thanks,
          Smita

          Show
          smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer, As employees are coming with correction, once we complete the corrections. We need to Rerun the reports and re finalize the latest RUN. So all forms data will be available for employees. As we are changing finalized run, last finalized RUN's acknowledgement related data can not be accessible to Admin people Let us know if you need any additional information. Thanks, Smita
          smita.pawar Smita Pawar (Inactive) made changes -
          Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ]
          Original Estimate 4h [ 14400 ]
          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 4h [ 14400 ] 2h 35m [ 9300 ]
          Time Spent 1h 25m [ 5100 ]
          Worklog Id 24535 [ 24535 ]
          smita.pawar Smita Pawar (Inactive) made changes -
          Remaining Estimate 2h 35m [ 9300 ] 2.25h [ 8100 ]
          Time Spent 1h 25m [ 5100 ] 1.75h [ 6300 ]
          Worklog Id 24535 [ 24535 ]
          smita.pawar Smita Pawar (Inactive) logged work - 14/Feb/17 06:47 AM - edited
          • Time Spent:
            1.75h
             
            <No comment>
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Rakesh Roy (Inactive) made transition -
          Open Resolved
          10d 8h 45m 1

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 4h
                4h
                Remaining:
                Time Spent - 1.75h Remaining Estimate - 2.25h
                2.25h
                Logged:
                Time Spent - 1.75h Remaining Estimate - 2.25h
                1.75h