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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Module:BenAdmin - Export
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Severity:Complex
Hello,
HR Simplified advised that three LOA events were reported to them with a qualifying event of "DC" which is loss of dependent status due to dependent becoming overaged. No coverage level (i.e. single, family) was reported on the file feed. When benefits are terminated due to leave of absence, they should have a qualifying event code of 'RH' - reduction in hours.
Below are 3 examples of where this occurred for CHMC employees (breakout of Prime_Healthcare):
Maria Samaniego-Marin EEID997973
Cynthelia James EEID250554
Jennifer Leavell EEID516738
Please check the coding on the HR Simplified file feed for these CHMC employees, as well as all of the Prime_Healthcare facilities:
AH
CHMC
EHMC
HMC
Hospitality
KMC
MHIN
PMC
Prime_Healthcare
SRMC
Thank you,
Amber
- relates to
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WT-8580 Cobra Coverage Tiers are not rolling out for multiple cobra event(valid)
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- Closed
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Hi Amber Love-Jones,
Below are the 3C's
Concern : Wrong values sent on coverage feed.
Cause : There were wrong data transformation saved for for fields Key 1 Carrier and Key 2 Coverage. and this records are exported on 05/18/2017.
Correction : Chris Ellenberger have changed data transformation for the above fields on 05/30/2017. This will not be an issue going forward.
Please let us know if you required more information on this.
With kind regards,
Rajendra Pawar
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Vinayak Kulkarni Ganesh Sadawarte