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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Module:BenAdmin - Export
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Severity:Complex
Hello,
HR Simplified advised that three LOA events were reported to them with a qualifying event of "DC" which is loss of dependent status due to dependent becoming overaged. No coverage level (i.e. single, family) was reported on the file feed. When benefits are terminated due to leave of absence, they should have a qualifying event code of 'RH' - reduction in hours.
Below are 3 examples of where this occurred for CHMC employees (breakout of Prime_Healthcare):
Maria Samaniego-Marin EEID997973
Cynthelia James EEID250554
Jennifer Leavell EEID516738
Please check the coding on the HR Simplified file feed for these CHMC employees, as well as all of the Prime_Healthcare facilities:
AH
CHMC
EHMC
HMC
Hospitality
KMC
MHIN
PMC
Prime_Healthcare
SRMC
Thank you,
Amber
- relates to
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WT-8580 Cobra Coverage Tiers are not rolling out for multiple cobra event(valid)
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- Closed
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Field | Original Value | New Value |
---|---|---|
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
Module | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
Assignee | Mandar Kulkarni [ mandark ] | Amber Love-Jones [ alov ] |
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- Time Spent:
- 1.3h
-
analysed the issue and discussed with development teams.
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 1.3h [ 4680 ] | |
Worklog Id | 28831 [ 28831 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
-
- Time Spent:
- 2h
-
Discussed With dev and QA teams
Time Spent | 1.3h [ 4680 ] | 3.3h [ 11880 ] |
Worklog Id | 30550 [ 30550 ] |
Status | Open [ 1 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Attachment | Account Structure - Prime Health COBRA 01_2017.XLSX [ 43405 ] |
Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Time Spent | 3.3h [ 11880 ] | 6.3h [ 22680 ] |
Worklog Id | 34291 [ 34291 ] |
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- Time Spent:
- 3h
-
Analysis and discussion with team.
Attachment | screenshot-1.png [ 50318 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
Time Spent | 6.3h [ 22680 ] | 7.3h [ 26280 ] |
Worklog Id | 52007 [ 52007 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Amber Love-Jones [ alov ] |
Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
Status | Production Complete [ 10028 ] | Resolved [ 5 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WT_Defects [ 33722 ] | WT_Support [ 43421 ] |
Dev Due Date | 02/Jun/2017 | |
Original Estimate | 0h [ 0 ] |
Environment_New | Production [ 18442 ] |
Transition | Time In Source Status | Execution Times |
---|
|
11d 15h 51m | 1 |
|
1d 19h 54m | 2 |
|
12d 10h 26m | 2 |
|
15h 43m | 2 |
|
13s | 3 |
|
19s | 3 |
|
14s | 3 |
|
10m 21s | 3 |
|
65d 4h 30m | 1 |
Hello Amber Love-Jones,
We had a discussion with development team and this issue has been already reported in JIRA ticket
WT-8580and its been worked upon by development team.I will keep a watch on
WT-8580, once its done. I will update this ticket as well.Should you have any further queries, please let us know. Thank you!
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CC:Mandar Kulkarni,Vijay Siddha, Prajakta Belhe