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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Module:BenAdmin - Export
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Severity:Complex
Hello,
HR Simplified advised that three LOA events were reported to them with a qualifying event of "DC" which is loss of dependent status due to dependent becoming overaged. No coverage level (i.e. single, family) was reported on the file feed. When benefits are terminated due to leave of absence, they should have a qualifying event code of 'RH' - reduction in hours.
Below are 3 examples of where this occurred for CHMC employees (breakout of Prime_Healthcare):
Maria Samaniego-Marin EEID997973
Cynthelia James EEID250554
Jennifer Leavell EEID516738
Please check the coding on the HR Simplified file feed for these CHMC employees, as well as all of the Prime_Healthcare facilities:
AH
CHMC
EHMC
HMC
Hospitality
KMC
MHIN
PMC
Prime_Healthcare
SRMC
Thank you,
Amber
- relates to
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WT-8580 Cobra Coverage Tiers are not rolling out for multiple cobra event(valid)
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- Closed
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Field | Original Value | New Value |
---|---|---|
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
Module | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
Assignee | Mandar Kulkarni [ mandark ] | Amber Love-Jones [ alov ] |
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 1.3h [ 4680 ] | |
Worklog Id | 28831 [ 28831 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
Time Spent | 1.3h [ 4680 ] | 3.3h [ 11880 ] |
Worklog Id | 30550 [ 30550 ] |
Status | Open [ 1 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
Attachment | Account Structure - Prime Health COBRA 01_2017.XLSX [ 43405 ] |
Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Amber Love-Jones [ alov ] |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Time Spent | 3.3h [ 11880 ] | 6.3h [ 22680 ] |
Worklog Id | 34291 [ 34291 ] |
Attachment | screenshot-1.png [ 50318 ] |
Assignee | Amber Love-Jones [ alov ] | Sumeet.Kolge [ sumeet.kolge ] |
Assignee | Sumeet.Kolge [ sumeet.kolge ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
Time Spent | 6.3h [ 22680 ] | 7.3h [ 26280 ] |
Worklog Id | 52007 [ 52007 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Amber Love-Jones [ alov ] |
Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
Status | Production Complete [ 10028 ] | Resolved [ 5 ] |
Support Task Type | Customization [ 11204 ] | |
Workflow | WT_Defects [ 33722 ] | WT_Support [ 43421 ] |
Dev Due Date | 02/Jun/2017 | |
Original Estimate | 0h [ 0 ] |
Environment_New | Production [ 18442 ] |