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  1. WORKTERRA
  2. WT-8921

Onboard- Signature control Issue

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      When we enter Signature in Signature control and input messy signature then while saving system prompts server message. system saves the password but before saving it prompts server message -

      refer attached screenshot for details -

      Error log -
      Exception : Length of LOB data (121898) to be replicated exceeds configured maximum 65536.: @CName : [EmployeeSignature1441157],0InnerThe statement has been terminated.
      App Error Log : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->EmployeeFormBuilder.Save->EmployeeFormBuilder.UpdateFormBuilderAttribute
      Employee ID : 1537
      Action Name : GetEmployeeFormBuilderInfo
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Customization
      Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode)
      at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.UpdateFormBuilderAttribute(EmployeeData objEmployeeData, Int32 PageID, String PageTitle)
      at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.SaveAdditionalForm(EmployeeProfileModel objEmployeeFormBuilder, EmployeeData objEmployeeData)
      at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.GetEmployeeFormBuilderInfo(EmployeeProfileModel objEmployeeFormBuilder)
      at lambda_method(Closure , ControllerBase , Object[] )
      at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass13.b_10()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

        Attachments

        1. Server Error.png
          Server Error.png
          242 kB
        2. Signature.png
          Signature.png
          96 kB
        3. Signature Server Error Resolved.png
          Signature Server Error Resolved.png
          260 kB
        4. Signature Server Error Resolved2.png
          Signature Server Error Resolved2.png
          361 kB
        5. Signature Server Error Resolved3.png
          Signature Server Error Resolved3.png
          361 kB
        6. stage-done.png
          stage-done.png
          302 kB

          Issue Links

            Activity

            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) created issue -
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Field Original Value New Value
            Attachment Signature.png [ 42688 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Priority High [ 2 ] Medium [ 3 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Shubhangi Jadhav [ shubhangi.jadhav ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 16/May/17 11:58 AM
            • Time Spent:
              2.5h
               

              analysis
              internal discussion with Swapnil

            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 2.5h [ 9000 ]
            Worklog Id 46001 [ 46001 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment 5.png [ 50251 ]
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            This issue is again produced today on Production, company Long, during testing of JIRA WT-9529. It is observed in Partner and Employee login both. PFA screen shot and error log.

            Exception : Length of LOB data (89506) to be replicated exceeds configured maximum 65536.The statement has been terminated.
            App Error Log : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->EmployeeFormBuilder.Save->EmployeeFormBuilder.UpdateFormBuilderAttribute
            Employee ID : 1613
            Action Name : GetEmployeeFormBuilderInfo
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : Customization
            Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.UpdateFormBuilderAttribute(EmployeeData objEmployeeData, Int32 PageID, String

            PageTitle)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.SaveAdditionalForm(EmployeeProfileModel objEmployeeFormBuilder, EmployeeData

            objEmployeeData)
            at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.GetEmployeeFormBuilderInfo(EmployeeProfileModel objEmployeeFormBuilder)
            at lambda_method(Closure , ControllerBase , Object[] )
            at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2

            parameters)
            at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass13.b_10()
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor

            actionDescriptor, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited This issue is again produced today on Production, company Long, during testing of JIRA WT-9529 . It is observed in Partner and Employee login both. PFA screen shot and error log. Exception : Length of LOB data (89506) to be replicated exceeds configured maximum 65536.The statement has been terminated. App Error Log : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->EmployeeFormBuilder.Save->EmployeeFormBuilder.UpdateFormBuilderAttribute Employee ID : 1613 Action Name : GetEmployeeFormBuilderInfo Model : System.Web.Mvc.HandleErrorInfo Controller : Customization Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode) at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.UpdateFormBuilderAttribute(EmployeeData objEmployeeData, Int32 PageID, String PageTitle) at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.SaveAdditionalForm(EmployeeProfileModel objEmployeeFormBuilder, EmployeeData objEmployeeData) at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.GetEmployeeFormBuilderInfo(EmployeeProfileModel objEmployeeFormBuilder) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) at System.Web.Mvc.ControllerActionInvoker.<>c_ DisplayClass13.b _10() at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue is caused by WT-9529 [ WT-9529 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment 5.png [ 50251 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment Server Error.png [ 50253 ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Rajendra Joshi [ rajendraj ]
            rajendraj Rajendra Joshi (Inactive) logged work - 01/Jun/17 12:44 PM
            • Time Spent:
              1h
               
              <No comment>
            rajendraj Rajendra Joshi (Inactive) made changes -
            Time Spent 2.5h [ 9000 ] 3.5h [ 12600 ]
            Worklog Id 51707 [ 51707 ]
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

            Hello Rajendra Joshi,

            This issue occurred because of database server settings for 'Max Text Replication Size' property. As per discussion with Indraprakash Tiwari, he has changed the value of this property appropriately which will resolve this issue.

            Can you please verify and confirm if the issue is resolved.

            Thanks,
            Shubhangi

            CC Swapnil Pandhare

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Rajendra Joshi , This issue occurred because of database server settings for 'Max Text Replication Size' property. As per discussion with Indraprakash Tiwari , he has changed the value of this property appropriately which will resolve this issue. Can you please verify and confirm if the issue is resolved. Thanks, Shubhangi CC Swapnil Pandhare
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Original Estimate 0h [ 0 ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            Verified on Production using company long. This issue is resolved now. It is verified in employee and partner login. Form containing long text strings with complex signature is saved without any server error. PFA screen shots

            Please deploy this fix on LB as per process.

            CC: Swapnil Pandhare, Hrishikesh Deshpande

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited Verified on Production using company long. This issue is resolved now. It is verified in employee and partner login. Form containing long text strings with complex signature is saved without any server error. PFA screen shots Please deploy this fix on LB as per process. CC: Swapnil Pandhare , Hrishikesh Deshpande
            rajendraj Rajendra Joshi (Inactive) made changes -
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 01/Jun/17 02:05 PM
            • Time Spent:
              1h
               

              internal discussion with Rajendra, Swapnil and Indra
              Analysis of properties for production DB server

            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Time Spent 3.5h [ 12600 ] 4.5h [ 16200 ]
            Worklog Id 51755 [ 51755 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Description When we enter Signature in Signature control and input messy password then while saving system prompts server message. system saves the password but before saving it prompts server message -

            refer attached screenshot for details -

            Error log -
            Exception : Length of LOB data (121898) to be replicated exceeds configured maximum 65536.: @CName : [EmployeeSignature1441157],0InnerThe statement has been terminated.
            App Error Log : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->EmployeeFormBuilder.Save->EmployeeFormBuilder.UpdateFormBuilderAttribute
            Employee ID : 1537
            Action Name : GetEmployeeFormBuilderInfo
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : Customization
            Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.UpdateFormBuilderAttribute(EmployeeData objEmployeeData, Int32 PageID, String PageTitle)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.SaveAdditionalForm(EmployeeProfileModel objEmployeeFormBuilder, EmployeeData objEmployeeData)
            at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.GetEmployeeFormBuilderInfo(EmployeeProfileModel objEmployeeFormBuilder)
            at lambda_method(Closure , ControllerBase , Object[] )
            at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass13.b__10()
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
            When we enter Signature in Signature control and input messy signature then while saving system prompts server message. system saves the password but before saving it prompts server message -

            refer attached screenshot for details -

            Error log -
            Exception : Length of LOB data (121898) to be replicated exceeds configured maximum 65536.: @CName : [EmployeeSignature1441157],0InnerThe statement has been terminated.
            App Error Log : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->EmployeeFormBuilder.Save->EmployeeFormBuilder.UpdateFormBuilderAttribute
            Employee ID : 1537
            Action Name : GetEmployeeFormBuilderInfo
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : Customization
            Web Error Log : at WORKTERRA.Shared.WORKTERRAControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.UpdateFormBuilderAttribute(EmployeeData objEmployeeData, Int32 PageID, String PageTitle)
            at WORKTERRA.Shared.Areas.Customization.Models.EmployeeFormBuilderModel.SaveAdditionalForm(EmployeeProfileModel objEmployeeFormBuilder, EmployeeData objEmployeeData)
            at WORKTERRA.Shared.Areas.Customization.Controllers.CustomizationController.GetEmployeeFormBuilderInfo(EmployeeProfileModel objEmployeeFormBuilder)
            at lambda_method(Closure , ControllerBase , Object[] )
            at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClass13.b__10()
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
            at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
            at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Shubhangi Jadhav [ shubhangi.jadhav ]
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Shubhangi Jadhav,

            As per discussion please deploy this on LB and then stage as per our discussion before.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Shubhangi Jadhav , As per discussion please deploy this on LB and then stage as per our discussion before. With Best Regards Rajendra Joshi
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

            Hello Indraprakash Tiwari,

            As per our discussion, to fix this issue you had to change database server settings for 'Max Text Replication Size' property.

            This change is done on Production but as oper our QA Rajendra Joshi this issue needs to be fixed on LB and Stage as well. Can you please look into this.

            Thanks,
            Shubhangi

            CC Swapnil Pandhare

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Indraprakash Tiwari , As per our discussion, to fix this issue you had to change database server settings for 'Max Text Replication Size' property. This change is done on Production but as oper our QA Rajendra Joshi this issue needs to be fixed on LB and Stage as well. Can you please look into this. Thanks, Shubhangi CC Swapnil Pandhare
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Indraprakash Tiwari [ indraprakash ]
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Indraprakash Tiwari
            Can you please make the required changes and close the ticket?

            Thanks,
            Nidhi.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Indraprakash Tiwari Can you please make the required changes and close the ticket? Thanks, Nidhi.
            Hide
            indraprakash Indraprakash Tiwari (Inactive) added a comment -

            Rajendra Joshi

            I did required changes on Stage and LB. Please review and close this ticket if everything working as per expectation.

            Regards,
            Indra

            Show
            indraprakash Indraprakash Tiwari (Inactive) added a comment - Rajendra Joshi I did required changes on Stage and LB. Please review and close this ticket if everything working as per expectation. Regards, Indra
            indraprakash Indraprakash Tiwari (Inactive) made changes -
            Assignee Indraprakash Tiwari [ indraprakash ] Rajendra Joshi [ rajendraj ]
            rajendraj Rajendra Joshi (Inactive) logged work - 09/Jun/17 12:51 PM
            • Time Spent:
              1h
               
              <No comment>
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on Stage and LB using company LONG for HSPL. Above issue is resolved now.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Stage and LB using company LONG for HSPL. Above issue is resolved now.
            rajendraj Rajendra Joshi (Inactive) made changes -
            Attachment stage-done.png [ 51550 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Time Spent 4.5h [ 16200 ] 5.5h [ 19800 ]
            Worklog Id 53803 [ 53803 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rajendraj Rajendra Joshi (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Bug Severity Medium [ 16702 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Shubhangi Jadhav (Inactive) made transition -
            Open In Development
            72d 2h 15m 1
            Rajendra Joshi (Inactive) made transition -
            In Development In LB Testing
            5m 40s 1
            Rajendra Joshi (Inactive) made transition -
            In LB Testing Stage Testing
            3s 1
            Rajendra Joshi (Inactive) made transition -
            Stage Testing In Production Testing
            2s 1
            Rajendra Joshi (Inactive) made transition -
            In Production Testing Production Complete
            7d 23h 53m 1
            Rajendra Joshi (Inactive) made transition -
            Production Complete Closed
            3s 1

              People

              Assignee:
              rajendraj Rajendra Joshi (Inactive)
              Reporter:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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