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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:ACA Data Audit
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Environment:Production
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Reported by:Client
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Company:Prime Healthcare - Southern Regional
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Module:Platform
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Issue Importance:Q1
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Severity:Simple
Hi Dev -
I need an HSPL copy of Southern Regional in Production tonight. We need to correct records for ACA - I need to make sure that the reporting and imports are working as well.
Please make sure this is completed for me tomorrow.
Nick - Can you please approve?
Jenni
| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106) |
| Issue Importance | Q1 [ 14900 ] | |
| Support Task Type | ACA Data Audit [ 11208 ] | Company Move [ 11209 ] |
| Support Task Type | Company Move [ 11209 ] | ACA Data Audit [ 11208 ] |
| Assignee | Vijay Siddha [ vijays ] | Ashwin Wankhede [ ashwin.wankhede ] |
Hi Jennifer Johnson,
We have created a copy of by name "Southern Regional For HSPL" on production.
We have considered it that you need it for just one day. Please let us know if you need it for more days.
the rights given to your user.
CC: Samir, Satya, Yamilka Coca, Nick
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Ashwin Wankhede [ ashwin.wankhede ] | Jennifer Fernandes [ jjsassy99 ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 33250 [ 33250 ] |
Hi Ashwin Wankhede - I will need this for more than 1 day - Please do not close until we give the okay.
Jenni
Hi - Dev -
Can you please please pull the files that were loaded on 10/19, 10/20 and 11/3 that were loaded by Nathaniel Walker into this site. We are trying to see how we can re-due the site back to the enrollments prior to the 10/19 load.
Thanks!
Amit Thorve Can you help too?
Jenni
| Assignee | Jennifer Fernandes [ jjsassy99 ] | Ashwin Wankhede [ ashwin.wankhede ] |
Hello Development,
Can you please please pull the files that were loaded on 10/19, 10/20 and 11/3 that were loaded by Nathaniel Walker into this site. We are trying to see how we can re-due the site back to the enrollments prior to the 10/19 load.
Can you please provide this information before your offices are closed on 3/28? We need it immediately.
Thank you!
Amber
Hello - We really appreciate your work on this item. We need to be able to correct an issue that was caused based on the data received that is now affecting enrollment reporting so the client can complete the ACA process. As per Amber's earlier comment, can we please have these files provided to us by today.
Jennifer Johnson
Amber Love-Jones
Amit Thorve
Lorena.Nava@ebsbenefits.com
Yamilka Coca (Inactive)
added a comment - Hello - We really appreciate your work on this item. We need to be able to correct an issue that was caused based on the data received that is now affecting enrollment reporting so the client can complete the ACA process. As per Amber's earlier comment, can we please have these files provided to us by today.
Jennifer Johnson
Amber Love-Jones
Amit Thorve
Lorena.Nava@ebsbenefits.com | Assignee | Ashwin Wankhede [ ashwin.wankhede ] | Samir [ samir ] |
| Assignee | Samir [ samir ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Satya [ ID10004 ] |
| Attachment | SRMC_Import_Files.zip [ 43325 ] | |
| Attachment | SRMC_Import_Files_Details.xlsx [ 43326 ] |
| Assignee | Satya [ ID10004 ] | Jennifer Fernandes [ jjsassy99 ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
Hi Jennifer Johnson,
We have copied all files imported by Nathaniel on mentioned 3 dates. Please find details in SRMC_Import_Files_Details.xlsx
.
Import files have been copied in zip file: SRMC_Import_Files.zip
Also, we have activated 'Southern Regional For HSPL' company on production for today. This gets deactivated everyday through service, however for today (03/28), we will keep it active in US day time.
Please let us know in case you need it for further access.
Regards,
Satya Prakash
Cc: Vijay Siddha Ashwin Wankhede Rakesh Roy Jaideep Vinchurkar Samir
Thank you all!
Can you please give access to the following
Cindy Wibbing
Amber Love-Jones
Traci Simpson
Thank you!
Jenni
Hi Jennifer Johnson,
Rights given to mentioned users.
CC: Vijay Siddha, Samir, Satya, shyam sharma, Rakesh Roy, Jaideep Vinchurkar
All - We are using this site for ACA files PLEASE DO NOT REMOVE - Whatever you can do to make sure this is not wiped out - If you want to change the name to ACA thats fine but PLEASE do not let this copy go away.
Thanks!!!
Jenni
Hi Jennifer Johnson,
We have activated company today. Can you please let us know for how many days you requires this company on production?
We will change the company name tomorrow , So it will not get deactivated.
CC: Satya,
| Environment_New | Production [ 18442 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
14h 16m | 1 |
|
4d 13h 57m | 1 |
Approved